Director of Revenue Operations

CapIntel; Toronto; Hybrid; CAD 120,000 - 150,000; Full time

Job summary

A leading B2B SaaS company in Toronto is looking for a Director of Revenue Operations to enhance go-to-market performance through analytics and process excellence. This role involves partnering with leaders to optimize the revenue cycle, overseeing analytics, and managing the revenue operations roadmap. The ideal candidate has 6+ years of experience and expertise in GTM tech stacks. A commitment to cross-functional collaboration and data-driven decision-making is essential.

Benefits

Remote-first work environment

Flexible working hours

Collaborative team culture

Qualifications

• 6+ years of RevOps experience in high-growth B2B SaaS.
• Proven track record of analyzing and designing revenue processes.
• Hands-on expertise with GTM tech stacks and BI tools.

Responsibilities

• Partner with GTM leaders to improve the revenue cycle.
• Lead GTM analytics to inform decisions and unlock opportunities.
• Own and prioritize the RevOps roadmap.

Skills

RevOps experience

Data-driven decision making

Cross-functional collaboration

Communication skills

Tools

Salesforce

HubSpot

Gong

Looker

Tableau

Job description

About the Role

As the Director of Revenue Operations, you’ll report into our CRO, Peter Cutler, and will lead the function that strengthens how we go to market. Your mandate: optimize GTM performance through analytics, enablement, and process excellence. Working across Sales, Marketing, CX, and Partnerships, you’ll be central to improving productivity and ensuring the revenue organization is set up to succeed at scale.

What You’ll Do

• Partner with GTM leaders to improve the full revenue cycle—from pipeline health to customer retention—and launch strategies that drive growth.
• Lead GTM analytics, surfacing insights that inform decisions and unlock new opportunities.
• Oversee operating rhythms, including territory planning, deal reviews, forecast calls, commission plans, spiffs, and board reporting.
• Own and prioritize the RevOps roadmap, ensuring high-impact projects are delivered on time with clear visibility for stakeholders.
• Act as owner of the GTM tech stack (Salesforce, HubSpot, Catalyst, Gong, and more), ensuring integrations and data flows empower the business.
• Partner with leadership to roll out performance improvement initiatives and enablement programs that raise the bar for the team.

What We're Looking For

• 6+ years of RevOps experience in high-growth B2B SaaS, including 2+ years in a leadership role.
• Proven track record of analyzing, designing, and automating revenue processes that scale.
• Experience implementing GTM strategies that streamline operations and create a seamless revenue cycle.
• Hands-on expertise with GTM tech stacks (Salesforce, Marketo, etc.) and BI tools (Looker, Tableau), including building the right data environment.
• Strength in cross-functional collaboration: accountable, data-driven, and professional.
• A history of meeting and exceeding operational goals with strong organizational skills and a sense of urgency.
• Excellent communication, decision-making, and relationship-building skills.

Bonus Experience

Prior experience in enterprise B2B SaaS with a strong grasp of KPIs like NRR and CAC payback.

The Interview Process

• 30-Minute Video Interview with a member of the Talent Acquisition team
• 60-minute Video Interview with the CRO
• 60-Minute Video Interview with the SVP, Finance & Ops
• 45-Minute Video Interview with the Head of Customer Experience
• 45-Minute Video Interview with the Head of Partnerships
• 60-minute Presentation with GTM Leadership

Not Sure You Meet Every Requirement?

We know that what matters most is a great attitude, a hunger to learn, and a drive to deliver high-quality work. While experience is valuable, we also understand that careers don’t always follow a straight path. If you’re excited about this role but not sure you meet every requirement — we encourage you to apply!

Why You\'ll Love Working Here

Visit our Careers Page to learn more about what it’s like to work here, including the virtues that guide us and the perks and benefits designed to help you thrive. We’re proud to be a team where respect, trust, and collaboration drive everything we do. At CapIntel, we challenge and elevate each other because we know that true impact happens when exceptional people work together toward a common goal. We’d love for you to be part of our journey!

What’s Important to Us

CapIntel believes that all dimensions of diversity are a strength, and that we have a role to play in actively reducing and eliminating systemic barriers to employment equity. We believe in equal employment opportunities regardless of race, ethnicity, language, genetic information, creed, religion, sex, sexual orientation, gender identity, family and marital status, neurodivergence, national origin, and age. We cultivate an inclusive workplace where people excel based on personal merit, qualification, experience, ability, and job performance.

We are committed to providing an inclusive and accessible recruitment experience, so please let us know if you require any accommodations to support your application process by emailing [e-mail].

To help us quickly understand your qualifications and ensure your application receives the attention it deserves, please answer the following questions thoughtfully. These responses will assist us in the initial pre-screening and resume review process.

We’re proud to be a remote-first company. Flexibility is part of how we work best, but we also know that some of our most impactful moments happen when we’re together in person. We bring teams together in our core hubs (Ottawa, Montreal, Toronto, Halifax and NYC) no more than once a month (2–4 times per quarter) for collaboration, strategy, and team building. Are you willing to travel to one of our hubs to participate in these in-person events?

Are you legally authorized to work in Canada? Will you now or in the future require sponsorship to work in Canada? Which Canadian province or territory will you be working from? Which city will you be working from? How many years of Revenue Operations experience do you have? What are your expectations for base pay? Do you have a LinkedIn profile? Please share any additional context about your experience that would help us evaluate your fit for this role. How did you hear about us? If you indicated "Other" above, please elaborate here.

Accommodation requests and further information: CapIntel is an equal opportunity employer and is committed to diversity in the workplace. We encourage applicants from all backgrounds to apply.