Director of Retail Sales

J.D. Irving, Limited; Saint John; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading retail company in Saint John, New Brunswick, is seeking a Director of Retail Sales to develop and execute innovative sales strategies aimed at increasing revenue and profit margins. The ideal candidate will have significant experience in retail sales leadership paired with strong financial acumen and team management skills. You will be responsible for strategic planning, sales performance, and ensuring customer satisfaction while leading a high-performing sales team.

Qualifications

• 8+ years of progressive experience in Retail Sales Leadership.
• Experience in budget planning, cost control, and financial reporting.
• Demonstrated success in driving sales growth and managing large teams.

Responsibilities

• Develop long-range retail sales strategies and budgets.
• Set sales targets and monitor sales activities.
• Conduct market research and competitor analysis.
• Monitor and manage retail sales budgets.

Skills

Financial acumen

Analytical skills

Communication skills

Negotiation skills

Strategic thinking

Education

Bachelor’s degree in Business Administration

MBA or equivalent advanced degree

Job description

The Director of Retail Sales is responsible for developing and executing strategies to increase revenue and profit margins in a company's retail operations. Key responsibilities include setting sales goals and budgets, managing and coaching retail sales teams, analyzing market trends, overseeing sales processes and best practices, working cross-functionally to ensure strong retail execution in-store, and ensuring high levels of customer satisfaction to meet organizational objectives.

Qualifications

• Bachelor’s degree in Business Administration; MBA or equivalent advanced degree preferred.
• Minimum of 8 years of progressive experience in Retail Sales Leadership.
• Strong financial acumen with experience in budget planning, cost control, and financial reporting.
• Demonstrate success in driving sales growth, implementing change, and managing large teams.
• Strong analytical and strategic thinking skills.
• Excellent communication, negotiation, and stakeholder management skills

Responsibilities

Strategic Planning and Sales Performance:

• Develop long-range retail sales strategies, annual plans, and budgets to capture market share and achieve company goals.
• Set sales targets, monitor sales activities, and analyze performance data to identify areas for improvement and maximize revenue and gross margins.

Market and Sales Analysis:

• Conduct market research and competitor analysis to identify new opportunities, inform area of focus, and adapt to changing market conditions.
• Analyze the effectiveness of marketing activities, direct the implementation of sales policies and processes, and participate in developing marketing campaigns to promote products, services, and the company brand.

Budget Management:

• Monitor and manage retail sales budgets, ensuring targets are achieved, expenses are controlled, and profit margins are maximized.

Customer and Stakeholders Management:

• Implement and maintain high standards of customer service, resolve issues, and ensure customer satisfaction.
• Build and maintain relationships with key clients, partners, and stakeholders, representing the company in industry activities.

Inventory Management:

• Collaborate with the Purchasing and Inventory Management Team to ensure product availability, improve stock efficiency, and reduce markdowns.

Team Leadership:

• Lead, coach, and develop retail sales teams to ensure peak performance and high-quality customer service, and consistency throughout the company.