Director of Resident Programs | Permanent, Full-Time

Sienna Senior Living; Port Coquitlam; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Health & dental benefits

RRSP with employer match

SOAR program

Employee share purchase plan

Vacation package

Job summary

Sienna Senior Living at Nicola Lodge Community in Port Coquitlam, BC, is seeking a Director of Resident Programs. This permanent full-time role oversees a broad range of resident programs, budget responsibilities, and team supervision to ensure exceptional service and enriching daily life for residents and staff.

You will collaborate with residents and families, lead program planning, and foster an inclusive, positive culture focused on well-being, joy and high-quality care.

Qualifications

• Post secondary degree or diploma in recreation and leisure studies or related field.
• At least 3 years of management experience in programs.
• Ability to lead, motivate and supervise a diverse team.

Responsibilities

• Plan, develop and implement programs to meet residents' physical, emotional, social and cognitive needs.
• Collaborate with residents, families and staff to tailor programs.
• Supervise program team members and provide ongoing training.
• Develop and manage the program budget and seek external funding if needed.
• Monitor program quality and resident satisfaction and drive improvements.

Skills

People management

Budgeting

Program planning

Education

Recreation/Leisure degree

Job description

Director of Resident Programs Permanent Full-Time

Nicola Lodge Community, Port Coquitlam, BC

Salary $50,000-$65,000 (BC ONLY)

This position is for an existing vacancy

At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, and maintenance. These roles are not just jobs; they embody the heart and soul of our purpose-drive culture, one that is centered on cultivating happiness in daily life!

We are currently seeking exceptional individuals to fill a key management position, a role that is pivotal in bringing our core values of positivity, accountability, community, and caring to life. In this capacity, the Director of Resident Programs plays a crucial role. Through leadership excellence, the successful candidate will not only manage their department's budget but also ensure that their team delivers exemplary service. This role is responsible for creating an enriching experience for both Team Members and Residents, fostering an environment where every individual feels valued and cared for. In this role, you will oversee operations and craft an atmosphere where joy and well-being flourish.

What We Offer

• A competitive salary and vacation package
• Health & Dental benefits program
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What You Will Be Doing

• Plan, develop and implement a comprehensive range of programs and activities designed to meet the physical, emotional, social and cognitive needs of residents
• Collaborate with residents, families and team members to identify interests, preferences and needs to tailor programs accordingly
• Ensure the programs are culturally sensitive, inclusive and accessible to all residents, regardless of ability and limitations

Team Member Supervision & Training

• Train, supervise and evaluate program team members, including recreation therapists, activity coordinators and volunteers
• Provide ongoing training and development opportunities to enhance competencies in program planning, communication and resident engagement
• Foster a positive and supportive work environment that encourages creativity, collaboration and teamwork among program team members

Budget Management

• Develop and manage the program budget, including allocation of funds for supplies, equipment and special events
• Monitor expenses and identify cost-effective strategies to maximize resources and optimize the quality and variety of programs offered to residents
• Seek external funding and community partnerships to supplement the program budget and enhance program offering

Evaluation And Quality Improvement

• Monitor and evaluate the effectiveness of programs through resident feedback, observation and outcome measures
• Identify areas for improvement and implement changes to enhance program quality, diversity and resident satisfaction
• Stay abreast of trends and best practices in resident programming and incorporate new ideas as appropriate

Interdisciplinary Collaboration

• Collaborate with other members of the interdisciplinary care team, including nursing professionals, dietary managers and social workers to coordinate and integrate programs with overall resident care plans
• Participate in care planning meetings and interdisciplinary rounds to address resident needs and preferences related to socialization, recreation and leisure activities

Who You Are

• Have a post secondary degree or diploma in recreation and leisure studies, therapeutic recreation, kinesiology, gerontology or other related field from an indigenous institute, private career college, college of applied arts and technology or another degree granting institution
• Bring 3 years of experience in management and planning, implementation and evaluation of programs
• You have strong people management skills that can guide, motivate and supervise a diverse team while also being able to delegate tasks effectively
• Can demonstrate patient, understanding, and able to connect with both residents and their families
• You are able to think quickly, adapt to changing situations, and resolve issues efficiently
• Possess effective organizational and time management skills to handle multiple tasks, manage budgets and ensure the smooth operation of the department

What You Need To Know

• Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience
• You must be legally eligible to work in Canada or have a valid work permit
• You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province
• Sienna Senior Living may utilize artificial intelligence to screen or assess applicants for this position