Director of Quality and Innovation, RT

Schlegel Villages; Ottawa; On-site; CAD 58,000 - 62,000; Full time

Benefits offered by this job

Benefits and Employee Family Assist. P

Vacation

Discounts at Village Services

Retirement Savings

Wilfred Schlegel Hope Fund

Job summary

Schlegel Villages in Ottawa is seeking a Director of Quality and Innovation at the Village of Riverbank Terrace to lead our quality improvement efforts and elevate resident care within a supportive team environment.

The role requires post-secondary education in health or quality improvement, knowledge of Ontario long-term care regulations, strong data accuracy, and cross-functional collaboration to drive outcomes and growth opportunities.

Qualifications

• Post-secondary education in a health-related or quality improvement field.
• Understanding of policies, procedures, legislation and regulations in long-term care.
• Strong data entry and data analysis skills with attention to detail.
• Proficiency in Microsoft Office and related tools.

Responsibilities

• Lead quality and innovation initiatives to improve resident care.
• Ensure accuracy in data entry, analysis and documentation.
• Collaborate with cross-functional teams to implement improvements.
• Maintain compliance with Ontario long-term care acts and safety regulations.

Skills

Data analysis

Attention to detail

Cross-functional collaboration

Customer experience

Education

Post-secondary education in health-related or quality improvement field

Tools

Microsoft Office Suite

Job description

Description

The Village of Riverbank Terrace located in Ottawa, Ontario has an exciting opportunity for a Director of Quality and Innovationto join their team.

Status: Permanent Full-Time
Location: 100 Smyth Road K1H 0A7 Ottawa , ON
Expected Start Date: Late Spring 2027

Shift Details: rotational weekends with occasional evenings

Successful candidates will be required to provide an acceptable Vulnerable Sector Check (VSC) and a Tuberculosis (TB) screening test before starting.

The expected hiring range for this position is $57,680 to $61,700. This role falls within a broader internal salary band, with growth opportunities based on demonstrated performance

How Schlegel Villages supports our Team Members:

• Ongoing training and personal growth opportunities
• Benefits and access to our Employee Family Assistance Program
• Vacation
• Discounts at Village Services
• Access to The Wilfred Schlegel Hope Fund
• Retirement Savings

To be successful as our New Director of Quality & Innovation, you will:

• Have post-secondary education in a health-related or quality improvement field
• Understand relevant policies, procedures, legislation and regulations applicable to the long-term care sector, including the Fixing Long-Term Care Act, 2021 and Health & Safety Act of Ontario
• Demonstrate an ability to ensure a high level of accuracy and attention to detail in your work including data entry, analysis of data and documentation
• Have exceptional computer efficiency with Microsoft Office Suite
• Work in a Cross-Functional team environment
• Demonstrate an ability to provide a positive customer experience and trust for our residents, families, team members, volunteers and students

As a New Director of Quality & Innovation, it would be an asset if you:

• Informatics and quality assurance experience
• Experience working in a Long-Term Care setting
• Current Heart Save Level of CPR

You can be you while being a part of our family.

At Schlegel Villages we are redefining elder care through innovation, Village design and culture change, but we know the key to our Village success, and our residents’ satisfaction, is YOU and our teams.

We aspire to provide all members of our communities, including team members, with a life enriching experience. We are family owned and operated and we take our mission seriously: “to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident”.

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.

Equity, diversity and inclusion are ingrained within the Schlegel Culture, and our Villages are more welcoming, open-hearted and vibrant because of it.Each Village is strengthened by the unique lived experienceof every person connected to it.Everyone is included and respected in their spirituality, cultural diversity and individuality.Regardless of ability, heritage or cultural roots, our people are embraced, just as they are, andwe celebrate andsupportlife purpose within the community.

At Schlegel Villages, our hiring practices reflect our commitment to human connection and strong relationships that we strive to provide in our Villages. We do not use artificial intelligence in our screening or selection processes; applications are reviewed by our recruitment professionals who thoughtfully assess candidate’s fit with our posted opportunities, mission and values.