Director of Operations — On-site Windsor Ops Leader

CanAm Currency Exchange; Windsor; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading Canadian currency and bullion exchange company in Windsor, Ontario, is seeking a full-time Director of Operations. This role involves managing daily business operations, enhancing operational efficiency, and ensuring high customer service standards. The ideal candidate will have substantial experience in Operations Management, strong analytical and team leadership skills, and a bachelor's degree in a related field. The position offers an opportunity to contribute to the growth of a competitive company in the financial sector.

Qualifications

• Proven experience in Operations Management and budgeting.
• Strong Analytical Skills and problem-solving abilities.
• Exceptional Team Management and leadership skills.
• Strong Customer Service skills and a commitment to client satisfaction.
• Proficiency in organizational and time management skills.

Responsibilities

• Oversee daily business operations and manage teams.
• Streamline processes and ensure efficient workflow.
• Monitor and analyze operational performance.
• Manage budgets and foster excellent customer service standards.
• Implement strategic initiatives to optimize operational efficiency.

Skills

Operations Management

Analytical Skills

Customer Service

Team Management

Organizational Skills

Education

Bachelor’s degree in Business Administration or related field

Master’s degree preferred

Job description

A leading Canadian currency and bullion exchange company in Windsor, Ontario, is seeking a full-time Director of Operations. This role involves managing daily business operations, enhancing operational efficiency, and ensuring high customer service standards. The ideal candidate will have substantial experience in Operations Management, strong analytical and team leadership skills, and a bachelor's degree in a related field. The position offers an opportunity to contribute to the growth of a competitive company in the financial sector.