Director of Operations - Downtown Calgary

COREcruitment; Calgary; On-site; CAD 100,000 - 110,000; Full time

Job summary

A leading recruitment agency is seeking a Director of Operations in Calgary to oversee hotel operations and ensure exceptional guest experiences. Candidates should have over 5 years of hotel management experience and a diploma or degree in hospitality management. The role includes leading staff, ensuring compliance with operational standards, and participating in strategic planning. Competitive salary range is $100-110K plus benefits.

Benefits

Benefits

Paid Time Off

Relocation assistance

Qualifications

• 5+ years in progressive hotel management roles.
• Strong leadership and team development skills.
• Experience with major hotel brands is a plus.

Responsibilities

• Lead and mentor hotel staff to create a culture of excellence.
• Ensure compliance with operational standards and procedures.
• Analyze operations for improvement opportunities.
• Participate in strategic planning and budgeting.
• Support HR initiatives related to recruitment and performance management.
• Ensure adherence to health and safety regulations.

Skills

Leadership

Organizational skills

Communication

Coaching

Team development

Education

Diploma or degree in hospitality management

Job description

Director of Operations - Downtown Calgary

100-110K + Benefits, PTO, Relocation

Location: Calgary, AB | Employment: Full-time | On-site

We are seeking a Director of Operations to lead and oversee hotel operations, ensuring exceptional guest experiences while driving financial performance. This role partners with the General Manager to set strategy, mentor leadership teams, and maintain high operational standards.

Key Responsibilities:

• Lead, coach, and mentor hotel staff to foster a culture of excellence and service.
• Ensure adherence to operational standards, policies, and procedures.
• Analyze daily, weekly, and monthly property operations to identify improvement opportunities.
• Participate in strategic planning, budgeting, and revenue optimization.
• Support HR initiatives, including recruitment, performance management, and employee development.
• Ensure compliance with health, safety, and regulatory standards.

Qualifications:

• Diploma, degree, or equivalent experience in hospitality management.
• 5+ years in progressive hotel management roles.
• Strong leadership, organizational, and communication skills.
• Experience in coaching, mentoring, and developing teams.
• Previous experience in a major hotel brand is an asset