Director of Operations

LISI AEROSPACE NORTH AMERICA; Dorval; On-site; CAD 140,000 - 200,000; Full time

Job summary

Lisi Aerospace Canada is seeking an experienced Director of Operations to oversee daily manufacturing activities, drive LEAP initiatives, and ensure on-time delivery and quality across the site in Dorval, Quebec.

The role requires a Bachelor’s degree with 10+ years in a related field, Lean Six Sigma expertise, and a proven leadership track. You will lead cross-functional teams and champion a safety-first culture to achieve business objectives.

Qualifications

• Bachelor’s degree in a related field; minimum 10 years of directly related work experience.
• Proven ability to lead effectively in a diverse environment.
• Strong interpersonal and communication skills.
• Lean Six Sigma Green or Black Belt certification a plus.
• Operations Management expertise in a related field.
• Knowledge of manufacturing methods, operation management, process improvement, and industrialization.
• Experience managing projects / action plans.
• Previous experience managing diverse teams (manufacturing, engineering, and administrative).

Responsibilities

• Oversees daily operations to meet company objectives with respect to sales, on-time delivery, EBIT, CAPEX, CIP/LEAP, Inventory Management, Safety, and Quality.
• Develops vision, strategy, and key objectives aligned with the Company’s goals and leads execution.
• Ensure assignments and objectives are completed on time; notify supervision if blocked.
• Facilitates resource optimization to improve cost and delivery.
• Implements LEAP processes and strategies; supports training activities.
• Develops and promotes Health and Safety culture across the company/site.
• Leads collaboration across departments to strive for business excellence and engagement.
• Establishes internal manufacturing controls and uses ERP within the area of responsibility.
• Serves as liaison between Engineering, Customer Service, and Operations.
• Continuous improvement of manufacturing processes, delivery, quality, and profitability.

Skills

Leadership

Strategic Planning

Lean Six Sigma

Operations Management

Communication skills

Education

Bachelor’s degree in related field

Job description

Responsible for the business’s operations and lead the implementation of lean concepts and cost reduction activities (LEAP), manufacturing strategies, and daily operations for Lisi Aerospace Canada. Expected to interact with colleagues in all LISI operations to foster the exchange of ideas, promote and ensure the implementation of best practices. Basic areas of responsibility include manufacturing, maintenance, inventories, materials, purchasing, planning, logistics, and tooling.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversees daily operations to ensure the meeting of agreed Company objectives with respect to sales, on-time delivery, EBIT, CAPEX, CIP/LEAP, Inventory Management, Safety, and Quality.
• Develop as needed a vision, strategy, and key objectives in line with the Company’s goals and have the leadership skills to “lead by example” the execution efforts against these key objectives.
• Ensure within reason that assignments, tasks assigned, concerns affecting the quality of the product, and established agreed-upon objectives are completed on time or in those cases they cannot, notifying supervision.
• Facilitates the optimization of resources to improve cost and delivery.
• Implements LEAP processes and strategies. Maintains achievement levels and supports training activities.
• Develops and promotes Health and Safety culture throughout the company/site.
• Works with all the various departments towards striving for business excellence and sets the example for engagement among the Staff.
• Establishes internal manufacturing controls, systems, and procedures. Responsible for utilizing the ERP system within the assigned area of responsibility.
• Serves as a liaison between Engineering, Customer Service, and Operations.
• Continuous improvement of manufacturing processes, delivery performance, Quality “right the first time”, customer satisfaction, and profitability through team facilitation and the use of outstanding interpersonal, collaboration, and communication skills.
• Implementing training programs focused on the department’s professional developmental needs.
• Ensures the implementation and compliance of Quality Management Systems within areas of responsibility.
• Enhances the role production operations plays in the overall achievement of business goals and objectives. Including the development of annual and budget plans for CAPEX, Purchasing, Inventory levels, etc.
• Participates in developing Strategic Planning and conducting periodic Business Process Analysis.
• Hiring and retention of high-performing personnel.
• Develops and implements HSE initiatives to ensure compliance and achievement of facility and corporate HSE directives. Seeks opportunities to improve our HSE performance by establishing objectives, targets, and other associated metrics. Reports site results as required.
• Oversees the accomplishment of safety and environmental action plans by holding direct reports accountable for safety and environmental actions.
• Evaluate and propose new processes, equipment, and technologies that improve manufacturing effectiveness & efficiencies and safety & environmental policies.
• Ensures new equipment and technologies are introduced in accordance with HSE procedures.
• Supports Customer Service Representatives by providing reliable delivery information and participating in customer visits.
• Directing performance optimization for the facility, including production systems, safety, Environmental, quality assurance, inventory management, purchasing, and distribution.
• Ensure all people placed under their assigned area of responsibility, or all persons who may be affected by equipment or processes placed under their responsibility, are complying with the rules and regulations set forth by Federal, Local, State government and LISI Aerospace policies, procedures, and plans.
• All employees are responsible for attending all training provided and for adhering to all HSE procedures, policies, and plans, conforming to reporting requirements, and safe operating procedures at all times.
• All employees must bring any known or suspected nonconformance for all Company procedures or legal requirements to management’s attention immediately.
• Other duties may be assigned.

GENERAL MANAGEMENT

• Makes decisions based on what is best for the Company, the stockholders, and the employees.
• Ensures responses to internal and external customers are complete and timely. Takes appropriate corrective actions to change content or timeliness of response as necessary.
• Leads employees within the established Company rules (Action Plans, Performance Management Systems, Legal requirements, etc…) to maintain a positive working environment building a culture of accountability and productivity.
• Conducts all business activities with the highest ethical standards. Ensures decision-making is objective, avoiding any kind of conflict of interest or the appearance of a conflict of interest.
• Exemplifies Company guiding principles in decision-making.
• Embraces and implements the Company’s Health, Safety, and Environmental culture and practices.
• Works collaboratively with internal and external customers.
• Participates and ensures implementation of Continuous Improvement culture and applies Six Sigma and Lean concepts to product development and departmental management (LEAP).

Supervisory Responsibilities:

Responsible for organization and supervision of; manufacturing, maintenance, shipping, inventories, logistics, facilities maintenance and ensuring environmental compliance. Has the special authority given by the Vice President and General Manager to use his authority in exercising “veto power” over any activity which is unacceptable to him/her from an operational standpoint and that responsible personnel will not stop or alter on the basis of recommendation or request. In these instances, no one other than the Vice President and General Manager can override the decision of the Director of Operations.

ESSENTIAL JOB REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor’s degree (B.A.) from a four-year college or university required in related field with a minimum of 10 years directly related work experience.
• Proven ability to lead effectively in a diverse environment.
• Strong interpersonal and communication skills.
• Lean Six Sigma Green or Black Belt certification a plus.
• Operations Management expertise in a related field.
• Knowledge of manufacturing methods, Operation management, process improvement, and industrialization.
• Experience managing projects / action plans.
• Previous experience managing diverse teams (manufacturing, engineering, and administrative).