Director of IT & Internal Security (Remote)

PetalMD; Montreal; Hybrid; Confidential; Full time

Job summary

A Canadian health technology company is looking for an IT Director to lead their internal IT operations. This role involves overseeing helpdesk services, IT policies, and budgeting while ensuring security and compliance across the organization. Ideal candidates should have extensive IT experience, management capability, and a strong understanding of collaborative tools. This position supports remote work with occasional in-office coordination required.

Benefits

Dynamic growth opportunities

Impact on healthcare

Mission-driven environment

Qualifications

• 10 years of experience in IT support or infrastructure roles.
• Strong understanding of helpdesk operations and cloud-based tools.
• Experience supporting remote teams and managing hybrid work environments.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead and mentor a distributed IT team across Canada.
• Manage IT service delivery processes and policies.
• Own maintenance and optimization of internal systems.
• Manage vendor relationships and costs.

Skills

Helpdesk operations

Device management

Cloud-based collaboration tools

Communication skills

Problem-solving skills

Bilingualism (English/French)

Education

10 years of experience in progressive IT roles

Professional certifications (e.g., CISSP, CSSLP)

Tools

Microsoft 365

Azure

ITIL

Job description

A Canadian health technology company is looking for an IT Director to lead their internal IT operations. This role involves overseeing helpdesk services, IT policies, and budgeting while ensuring security and compliance across the organization. Ideal candidates should have extensive IT experience, management capability, and a strong understanding of collaborative tools. This position supports remote work with occasional in-office coordination required.