Director of Engineering - infrastructure & Operations

Socket.dev; Vancouver; On-site; CAD 229,000 - 300,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid time off

Disability coverage

Life insurance

Dental & vision

Job summary

Motive is seeking a seasoned engineering leader to head Core Infrastructure and Operations Engineering. You will own the cloud platform, run infrastructure as a product, and scale enterprise-grade reliability across mission-critical systems.

You will lead a multi-functional team across SRE, Operations, Data & AI Platform, and Database Engineering, partnering with product leaders to balance long-term architecture with near-term business needs, while communicating with executives.

Qualifications

• 12+ years in software/infrastructure engineering with leadership experience
• Degree in Computer Science or equivalent
• Ability to collaborate cross-functionally with ownership mindset
• Experience with AWS at scale and cost governance
• Strong track record running high-reliability platforms (SLOs, incidents, on-call)
• Experience leading distributed teams across time zones

Responsibilities

• Lead and scale a high-performing engineering team responsible for core platform systems
• Define and drive multi-quarter platform initiatives to improve reliability and product leverage
• Partner with product and engineering leaders to evolve the platform as a product
• Turn ambiguous, high-impact problems into clear execution plans
• Drive alignment across multiple teams working on complex, interdependent systems
• Raise the bar on engineering quality, operational excellence, and execution

Skills

Infra leadership

SRE management

AWS at scale

AI fluency

Reliability engineering

Cross-functional collaboration

Platform architecture

Education

Degree in Computer Science

Tools

AWS Bedrock

Anthropic/Claude

OpenAI

Observability tools

Cloud governance tools

Job description

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

We are looking for a seasoned engineering leader who will lead the Core Infrastructure and Operations Engineering. You will be responsible for managing and mentoring a multi-functional team across SRE, Operations, Data & AI Platform, and Database Engineering. You will own our cloud platform, run infrastructure as a product, and drive enterprise-grade reliability for mission‑critical systems. As an engineering leader you’ll be be called on to lead during critical moments and operate with executives of the company

What You’ll Do:

• Lead and scale a high-performing engineering team responsible for core platform systems used across the company
• Define and drive multi-quarter platform initiatives that improve system reliability, and product leverage
• Partner closely with product and engineering leaders to evolve the platform as a product, balancing long‑term architecture with near‑term business needs
• Take ambiguous, high‑impact problem areas (e.g., system scalability, reliability, platform abstractions) and turn them into clear execution plans
• Drive alignment across multiple teams working on complex, interdependent systems including internal platforms, infrastructure as well as cloud governance.
• Raise the bar on engineering quality, operational excellence, and execution across the platform organization

What We’re Looking For:

• 12+ years in software/infrastructure engineering, including 5+ years leading Infra/SRE/ops orgs and managing managers with a strong sense for systems architecture.
• Degree in Computer Science or equivalent
• Ability to collaborate and work effectively cross functionally with a strong sense of ownership
• Deep experience with AWS at scale (VPC, IAM, multi‑account, core services, observability, cost optimization).
• High AI fluency – able to evaluate, integrate, and govern LLM/AI platforms (AWS Bedrock, Anthropic/Claude, OpenAI) for engineering and ops.
• Experience in interfacing with vendors, partners and cost governance
• Experience and strong understanding of databases and data platforms (OLTP and analytics), Data and ML/AI infrastructure.
• Proven record running high‑reliability platforms (SLOs, incidents, on‑call, postmortems). Experience driving processes and programs to raise the bar and engineering excellence
• Clear communication skills and ability to manage escalations with CEO-level visibility
• Track record of running infrastructure as a product (roadmaps, stakeholder comms, adoption).
• Nice to have
• Background in B2B SaaS or other high‑reliability domains (payments, logistics, safety).
• Leadership of global, distributed teams across time zones.

Pay Transparency

Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

The compensation range for this position will depend on where you reside. For this role, the compensation range is:

Canada

$229,000 — $300,000 CAD

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

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UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new‑hire training sessions may be held in person at one of our global offices.