Director of Capital Markets App Support — FX & Prime

Scotiabank; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

A leading bank in the Americas is looking for a Director-level Application Support lead in Toronto. The role involves managing multiple application support teams for key capital markets systems, ensuring effective incident management, and creating standard reporting for senior management. Candidates should have over 10 years of capital markets application support experience, strong technical skills, and a bachelor's degree in a related field. This position offers opportunities for professional development and a focus on diversity and inclusion.

Benefits

Competitive Rewards program

Tuition assistance

Flexible vacation and sick days

Diversity and Inclusion initiatives

Accessibility accommodations

Qualifications

• 5+ years experience in managing capital markets application support teams.
• 10+ years of experience in capital markets application support.
• Extensive experience managing on- and off-shore app support teams.

Responsibilities

• Manage application support teams across various systems and products.
• Serve as the main point of contact for production issues.
• Create standardized reporting for senior management.

Skills

Management of capital markets application support teams

SQL

Batch/shell/Python scripting

XML

Analytical skills

Problem-solving skills

Communication skills

Education

Undergraduate degree or diploma in business or computer science

Tools

ServiceNow

Microsoft Business Intelligence

Excel

Job description

A leading bank in the Americas is looking for a Director-level Application Support lead in Toronto. The role involves managing multiple application support teams for key capital markets systems, ensuring effective incident management, and creating standard reporting for senior management. Candidates should have over 10 years of capital markets application support experience, strong technical skills, and a bachelor's degree in a related field. This position offers opportunities for professional development and a focus on diversity and inclusion.