Director, Modernization & Change Enablement (Hybrid/Telework)

Radio-Canada; Montreal (administrative region); Hybrid; CAD 140,000 - 180,000; Full time

Benefits offered by this job

Hybrid work arrangement

Travel occasional

Job summary

CBC/Radio-Canada seeks a Director of Modernization and Change Enablement for a hybrid/telework arrangement. The role drives enterprise-wide change management, governance, and leadership alignment to modernize talent, culture and processes.

You will partner with executives to design and embed scalable change programs across functions and regions. Reporting to the Executive Director, Talent, Organizational Effectiveness and Change, you will lead a cross-functional council, define strategy, and

Qualifications

• Bachelor’s Degree in Organizational Development, Human Resources, Business Administration, or related field
• Advanced certification in Change Management (e.g. Prosci, ACMP, or equivalent)
• 8+ years of progressive leadership experience in change management, organizational development, or related field

Responsibilities

• Lead Enterprise Change Governance & Council Leadership
• Establish Governance: design, stand up, and govern the Enterprise Change Council for cross-functional change alignment
• Define Council charter, objectives, membership, and cadence with active cross-stakeholder representation
• Manage the Portfolio: lead sessions to review and evaluate the enterprise change portfolio and identify risks
• Drive strategic decision-making and prioritization within the Council
• Develop Strategy: formulate and execute a comprehensive change management and organizational transformation plan
• Build partnerships with senior leaders and coach executives to sponsor change

Skills

Change management

Governance

Stakeholder engagement

Strategic thinking

Facilitation

Communication

Leadership

Bilingual English/French

Project management

Education

Bachelor’s Degree in Organizational Development

Advanced Change Management certification

Tools

Google Suite

Job description

Position Title

Director, Modernization & Change Enablement (Hybrid/Telework)

Position Title

Director, Modernization & Change Enablement (Hybrid/Telework)

Status Of Employment

Permanent

Position Language Requirement

English, French

Language Skills

English (Reading - C - Advanced), English (Speaking - B - Intermediate), English (Writing - C - Advanced), French (Reading - C - Advanced), French (Speaking - B - Intermediate), French (Writing - C - Advanced)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.

The Director, Modernization and Change Enablement will drive the establishment and embedding of the People & Culture Change Leadership workstream. This individual will design enterprise-wide change management strategies to foster collaborationminimize resistance, optimize workforce agility, and ensure a smooth transition toward achieving the organization’s modern talent and strategic goals.

Reporting into the Executive Director, Talent, Organizational Effectiveness and Change, this role acts as a critical bridge between human resources strategy and business operations. The Director will partner closely with project teams, business leaders, and employees to embed sustainable capabilities and drive continuous improvement across the organization.

Working across functions, the Director will design and implement key structures, such as the Enterprise Change Council, to align portfolio demands with employee capacity. Operating as an enterprise subject-matter expert, this role provides the thought leadership, analytical frameworks, and strategic guidance that equip the organization to successfully deliver on its modernization and change enablement agenda.

Your work will directly support CBC/Radio-Canada’s strategic pillars of Proximity, Digital agility, and Bringing people together.

This position can be based in Ottawa, Toronto or Montreal.

Main Responsibilities And Impact

• Enterprise Change Governance & Council Leadership
• Establish Governance: Design, stand up, and govern the newly formed Enterprise Change Council to serve as the central governing body for cross-functional change alignment.
• Define Operations: Formulate the Council’s charter, objectives, membership, and operational cadence, ensuring active, collaborative representation across all components and key stakeholders.
• Manage the Portfolio: Lead Council sessions to aggregate, review, and evaluate the enterprise change portfolio, proactively identifying change collision risks, sequencing conflicts, and organizational saturation points.
• Facilitate Decisions: Drive strategic decision-making and prioritization within the Council to balance modernization velocities with employee absorbency and operational stability.
• Strategic Change Leadership & Transformation
• Develop Strategy: Formulate and execute a comprehensive change management and organizational transformation strategy aligned with the broader talent and engagement roadmap.
• Assess Impact: Identify the deep cultural and operational impacts of major modernization initiatives across diverse functions, processes, and teams, creating highly tailored intervention plans.
• Embed Best Practices: Standardize and embed enterprise-wide change management methodologies, uniting human resources, operations, and leadership across various functions and regions.
• Measure Readiness: Co-design organizational change readiness and cultural pulse frameworks aligned with the enterprise Employee Listening strategy to gauge and build the capacity for continuous strategic evolution.
• Talent and Stakeholder Engagement
• Build Partnerships: Cultivate and maintain strong relationships with key business leaders and partners to drive deep buy-in and commitment to workforce modernization efforts.
• Coach Leadership: Act as a trusted advisor and executive coach to leadership teams, guiding them on their roles as active, visible sponsors of change.
• Drive Communications: Develop and execute strategic communication plans that elevate employee voices, promote transparency, and maximize engagement throughout transformation lifecycles.
• Organizational Capability & Learning Integration
• Design Capability Programs: Oversee the coordination and design of integrated training programs to equip employees with the new skills, competencies, and mindsets required to embrace modern working models.
• Align Systems: Ensure complete alignment between modern talent programs, organizational development initiatives, and learning systems to facilitate high adoption rates.
• Support Transitions: Provide ongoing, empathetic support and framework resources to teams and individuals navigating complex structural transitions.
• Implementation, Analytics & Cultural Sustainability
• Integrate with HR: Collaborate across broader People & Culture teams to seamlessly integrate change management actions into existing workforce initiatives and program lifecycles.
• Mitigate Fatigue: Monitor progress and address change fatigue or institutional resistance proactively through data-driven, analytical approaches.
• Sustain Success: Promote deep alignment between organizational culture, workforce behavior, and long-term strategic objectives to ensure sustainable, long-term success.
• Support Pillars: Lead ad hoc strategic initiatives as assigned to support and advance CBC/Radio-Canada’s core strategic pillars.

Qualifications, Experience & Skills

Education & Certifications

• Required: Bachelor’s Degree in Organizational Development, Human Resources, Business Administration, or a related field (required)
• Advanced certification in Change Management (e.g. Prosci, ACMP, or equivalent)

Experience

• 8+ years of progressive leadership experience in change management, organizational development, talent management, or related fields
• Proven success leading enterprise-wide modernization or human resources transformation initiatives within complex, cross-functional, and matrixed environments.
• Direct, proven experience establishing, standing up, or operating an executive-level governance body or steering committee (such as a Change Council)
• Experience operating in public service, media, or similarly regulated/bilingual landscapes is preferred

Knowledge & Skills

• Deep mastery of change management frameworks, portfolio governance, and workforce transformation methodologies.
• Exceptional facilitation, communication, and emotional intelligence, with a natural ability to resolve conflicts and align matrixed stakeholders at the executive level.
• Strong project management discipline, specifically regarding how to map portfolio-level change saturation and embed agile frameworks into massive organizational shifts.
• An analytical and strategic mindset capable of turning workforce data and engagement metrics into actionable insights.
• Experience with collaboration and project management tools, e.g. Google Suite (Gmail, Drive, Docs, Slides, Sheets, Meet)
• Bilingualism (English/French) is required.
• Occasional travel may be required

Leadership Competencies

• Strategic mindset: Attains strategic goals by systematically reflecting on priorities and objectives to be pursued along with consequences
• Persuasive communication: Helps people shift toward a different perspective in a collaborative and positive manner
• Accountability: Recognizes, takes ownership, and engages in course correction of decisions and subsequent actions
• Critical