Director, MIS & Process Engineering | Global Tech Ops

Scotiabank; Toronto; On-site; CAD 130,000 - 160,000; Full time

Job summary

A leading North American bank is seeking a Director of Management Information Systems and Process Engineering in Toronto. This role involves leading the ownership of MIS tools and ensuring effective business operations through process engineering and stakeholder management. The ideal candidate will have over 10 years of experience in technology operations within financial services and a strong leadership background. This position offers competitive benefits and fosters a diverse and inclusive work environment.

Benefits

Competitive Rewards program

Upskilling opportunities

Flexible vacation

Community engagement programs

Qualifications

• 10+ years of experience in technology operations, MIS, or process engineering.
• Strong understanding of MIS platforms and data governance.
• Experience with vendor management and contract negotiation.

Responsibilities

• Lead the end-to-end ownership of MIS tools and platforms.
• Design and implement operating routines and processes.
• Collaborate with cross-functional teams to execute initiatives.

Skills

Leadership experience

Stakeholder management

Communication skills

Process improvement

Project management

Education

Bachelor’s or Master’s degree in Business Administration, Information Systems, Engineering

Tools

ServiceNow

Tableau

Power BI

Job description

A leading North American bank is seeking a Director of Management Information Systems and Process Engineering in Toronto. This role involves leading the ownership of MIS tools and ensuring effective business operations through process engineering and stakeholder management. The ideal candidate will have over 10 years of experience in technology operations within financial services and a strong leadership background. This position offers competitive benefits and fosters a diverse and inclusive work environment.