Director - Infrastructure and Cloud Services

AIR CANADA; Dorval; On-site; CAD 180,000 - 240,000; Full time

Job summary

Air Canada invites an accomplished Director, Infrastructure and Cloud Services to lead enterprise cloud, infrastructure, and DevOps across Azure and AWS. You will drive a cloud-first agenda, modernize workloads, and ensure secure, reliable, and cost-efficient platforms that power critical customer-facing systems.

The role demands strategic vision, strong governance, and an ability to align technology with Air Canada's business objectives while managing cross-functional teams and partnerships.

Qualifications

• Experience leading enterprise cloud and infrastructure initiatives.
• Proven track record in cloud-first transformations, risk reduction, and cost discipline.
• Strong communication, collaboration, and leadership across senior stakeholders.

Responsibilities

• Define and implement Air Canada's enterprise infrastructure, cloud, and DevOps strategy.
• Lead modernization and transformation of platforms to improve agility and reliability.
• Ensure secure, reliable, and cost-effective cloud services and platforms.
• Provide governance, monitoring, and continuous improvement for technology operations.
• Manage budgets, investments, and vendor partnerships to maximize value.
• Develop and lead high-performing teams in infrastructure, cloud, and platform engineering.
• Collaborate with senior leaders to set priorities and drive the technology strategy.
• Promote modern engineering practices, automation, and service excellence.
• Establish governance frameworks and accountability for secure operations.

Skills

Cloud leadership

Azure

AWS

DevOps

FinOps

Vendor management

Strategic planning

Team leadership

Education

Technical certification or relevant university degree

Job description

Belonging to Air Canada is about belonging to a Canadian icon, Air Canada recently voted the Best Airline in North America. Take your career to new heights by joining our innovative and diverse team at the forefront of passenger air transportation.

The Director, Infrastructure and Cloud Services leads Air Canada's enterprise cloud, infrastructure, and DevOps capabilities. They are responsible for secure, reliable, and cost-effective platforms in Microsoft Azure and Amazon Web Services (AWS), while advancing Air Canada's cloud-first strategy and ambitious Data Center Exit (AC/DC) program.

The Director leads the migration, modernization, or retirement of workloads and foundational services, ensures that the data center exit translates to verified decommissioning and risk reduction, and establishes the operational capabilities necessary for a cloud-first enterprise.

These capabilities include cloud platform and DevOps engineering, vulnerability remediation, resilience, recovery, observability, lifecycle management, Cloud Financial Management (FinOps), and strategic vendor management.

Responsibilities:

• Define and implement Air Canada's enterprise infrastructure, cloud, and DevOps strategy, ensuring alignment with business objectives, cybersecurity requirements, and the Corporation's cloud-first vision.
• Lead the modernization and transformation of technology platforms, including the successful delivery of strategic initiatives that enhance agility, resilience, operational efficiency, and scalability.
• Ensure the secure, reliable, and cost-effective operation of cloud services, infrastructure, and platforms that support the airline's essential business activities and customer-facing systems.
• Provide leadership in enterprise technological resilience, risk management, and service continuity through effective governance, operational monitoring, and continuous improvement practices.
• Supervise financial management, investment planning, and partnerships with vendors to maximize business value while maintaining operational excellence and rigorous cost discipline.
• Train, develop, and lead high-performing teams in infrastructure, cloud, DevOps, and platform engineering functions, fostering a culture of accountability, collaboration, and innovation.
• Collaborate with senior business and technology leaders to establish priorities, resolve complex issues, and enable the successful implementation of Air Canada's technology strategy.
• Drive the adoption of modern engineering practices, automation, and service excellence to improve execution speed, operational performance, and customer outcomes.
• Establish and maintain governance frameworks, performance indicators, and accountability mechanisms that promote secure, compliant, and sustainable technology operations.
• Act as a key technology leader and advisor, influencing enterprise-wide decisions and ensuring that technological capabilities effectively support Air Canada's long‑term strategic objectives.

Qualifications

• Technical certification or relevant university degree (or relevant experience)
• Eight to ten years of experience in the adoption and operationalization of public cloud. Knowledge of data centers and IT infrastructure, a key asset.
• Initiative, critical thinking, analytical approach, business acumen, and decision-making skills.
• Ability to foster a sense of urgency and advocate for the customer; results-oriented.
• Strong written and oral communication skills.
• Team spirit and proven leadership aptitude, excellent interpersonal skills, and collaborative attitude.
• Leadership of diverse teams of technology experts and partner vendors. Experience working with subcontractors or partner vendors, a requirement.
• Knowledge of the air transport industry and experience in the transportation or logistics sector, assets.

Conditions of Employment:

Candidates must be eligible to work in the country concerned at the time a job offer is presented and are responsible for obtaining work permits, visas, or other necessary authorizations. Proof of eligibility must be provided before the start date.

Language Requirements

All things being equal, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding workplace that highlights the unique contribution of our employees to our company's success.

As an equal opportunity employer, we encourage diverse applications so that we can build a workforce that is varied and representative of our customers and the communities where we live and offer our services.

Air Canada thanks all candidates for their interest, but only those selected for an interview will be contacted.