Director, Human Resources

Dayforce HCM, Inc.; Toronto; On-site; CAD 130,000 - 170,000; Full time

Job summary

LG Electronics Canada in North York, Ontario, is seeking a Director, Human Resources to serve as trusted advisor and hands-on strategic partner, translating business priorities into Canadian people strategies. You will lead organizational design, workforce planning, talent, total rewards, employee relations, and change management while collaborating with North America and global HR networks.

The role includes overseeing an HR team and guiding transitions related to the planned North York

Qualifications

• 13+ years of progressive Human Resources experience across multiple HR disciplines.
• 3+ years in an HR Director or comparable senior HR role.
• Experience partnering with an executive leadership team.
• Broad, hands-on expertise across HR business partnership, organizational design, workforce planning, talent management, total rewards, employee relations, culture, and change.
• Strong working knowledge of Canadian and Ontario employment practices and the judgment to manage complex and sensitive employee matters.

Responsibilities

• Act as a trusted advisor, bringing commercially grounded people insight to business decisions.
• Translate business priorities into an integrated Canadian HR strategy, annual priorities, and measurable outcomes.
• Manage workforce planning, organizational design, and role clarification to support a lean, agile, and future‑ready organization.
• Use workforce data and external market insights to identify organizational risks, talent gaps, and opportunities to improve productivity and effectiveness.
• Partner with North America regional and global HR teams to align corporate direction with Canadian business needs.
• Manage talent reviews, succession planning and development for leadership, critical and high‑potential talent.
• Oversee performance management and ensure clear expectations, differentiated outcomes and meaningful development actions.
• Coach senior leaders and managers to strengthen leadership effectiveness, accountability, and team performance.

Skills

Executive partnership

HR leadership

HR strategy

Organizational design

Workforce planning

Talent management

Change management

Education

Bachelor's degree in HR or related field

Job description

About LG Electronics

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics creates innovative solutions for a better life. Our brand promise, 'Life's Good,' reflects our commitment to making life better for people and communities. Our portfolio spans Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions and Eco Solutions. Guided by Jeong-do Management, Customer-Value Creation and People-Oriented Management, we foster a culture of integrity, creativity, inclusion, and collective wisdom.

The Opportunity

As Director, Human Resources for LG Electronics Canada, you will serve as a trusted advisor, delivering both strategic counsel and hands‑on execution. This role requires commercially minded HR experience that can translate business priorities into practical people strategies, strengthen organizational capability, and create a consistent and engaging employee experience.

You will work closely with colleagues across LG Electronics' North American and global HR network, while adapting enterprise programs to the Canadian business environment. The mandate spans organizational design, workforce planning, talent, total rewards, employee relations, culture and change management, including employee communications and transition planning associated with the planned North York office relocation.

What You'll Do

Strategic Business Partnership & Organization Effectiveness

• Act as a trusted advisor, bringing commercially grounded people insight to business decisions.
• Translate business priorities into an integrated Canadian HR strategy, annual priorities, and measurable outcomes.
• Manage workforce planning, organizational design, and role clarification to support a lean, agile, and future‑ready organization.
• Use workforce data and external market insights to identify organizational risks, talent gaps, and opportunities to improve productivity and effectiveness.
• Partner with North America regional and global HR teams to align corporate direction with Canadian business needs.

Talent, Performance & Leadership

• Manage talent reviews, succession planning and development for leadership, critical and high‑potential talent.
• Oversee performance management and ensure clear expectations, differentiated outcomes and meaningful development actions.
• Coach senior leaders and managers to strengthen leadership effectiveness, accountability, and team performance.
• Build sustainable pipelines for critical roles and strengthen internal mobility, retention, and leadership continuity.

Talent Acquisition & Employer Brand

• Set the talent acquisition strategy and act as a bar raiser for leadership and critical hires.
• Partner with hiring leaders to define success profiles, strengthen selection quality and make timely, evidence‑based hiring decisions.
• Protect and enhance LG Electronics Canada's reputation in the talent market through a consistent candidate experience and employer brand.
• Ensure hiring plans balance external recruitment, internal development, workforce affordability, and evolving capability needs.

Total Rewards, HR Operations & Governance

• Oversee compensation, benefits, recognition and annual reward cycles, balancing market competitiveness, internal equity, and business affordability.
• Ensure reliable HR operations, policies, employee lifecycle processes, workforce reporting, and HR data governance.
• Continuously improve HR processes and use technology and AI responsibly to increase efficiency, consistency, and service quality.
• Establish clear HR governance, controls and decision rights while maintaining a practical, employee-focused approach.

Employee Relations, Compliance & Risk

• Provide guidance on complex employee relations, performance, accommodation, investigation, and workplace matters.
• Ensure HR policies and employment practices comply with applicable Canadian and Ontario employment, human rights, health and safety, accessibility, and privacy requirements.
• Partner with internal and external counsel when required, bringing balanced recommendations that consider legal risk, fairness, and business context.
• Promote consistent, respectful, and transparent people practices across the organization.

Culture, Engagement & Change

• Serve as a culture champion, translating LG values and global culture initiatives, including REINVENT 2.0, into meaningful local actions.
• Build an inclusive, high-performance environment where employees from different cultural and professional backgrounds can collaborate effectively.
• Manage engagement, communication, and change‑management initiatives, including the employee transition associated with the planned North York office relocation.
• Strengthen leadership communication, organizational trust, and employee connection during periods of change.

HR Team Leadership

• Coach and develop a small HR team, setting clear priorities, building capability, and creating strong ownership across the function.
• Operate as a coach and player: provide strategic direction while remaining close enough to the work to resolve critical issues and ensure high‑quality delivery.
• Build a collaborative one‑team culture across local, regional, and global HR partners.

What You Must Have

• 13+ years of progressive Human Resources experience across multiple HR disciplines.
• 3+ years in an HR Director or comparable senior HR role.
• Demonstrated experience partnering with an executive leadership team.
• Broad, hands‑on expertise across HR business partnership, organizational design, workforce planning, talent acquisition, performance and talent management, total rewards, employee relations, culture, and change.
• Strong working knowledge of Canadian and Ontario employment practices and the judgment to manage complex and sensitive employee matters.
• Business acumen and the ability to connect people decisions to commercial priorities, organizational effectiveness, and risk..
• Resilience, maturity, and cultural agility to operate effectively in a complex, multicultural and fast‑paced global organization.
• Excellent written and verbal communication skills in English.
• Bachelor's degree in Human Resources, Business Administration or a related discipline, or equivalent relevant experience.

Preferred Qualifications

• Experience supporting sales, marketing, supply chain, technical, service, or other customer‑facing organizations.
• HR experience at a senior level in a multinational, matrixed or Korean‑headquartered organization.
• Experience leading significant organizational change, office relocation, integration, or transformation initiatives.
• Exposure to both strategic HR leadership and operational execution in an organization of comparable scale.
• CHRL, CHRE or another recognized HR professional designation.
• French language capability is considered an asset.

Posting Information

Position Type: Full-Time, Permanent

Department: Human Resources

Work Location: North York Office - 20 Norelco Drive, North York, ON M9L 2X6

Work Arrangement: On‑Site: 5 Days per Week

Work Hours: Monday-Friday, 8AM-5PM

Note: This posting is for an existing vacancy. The expected base salary range for this position is $130,000-170,000. Actual total compensation may include variable incentive pay. The determination of an applicant's base salary is based on the applicant's skills, competencies, location, and unique qualifications.

Artificial intelligence will be used in sourcing, reviewing, and communicating with candidates for this position.

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits.

Conditions of Employment:

It is the candidate’s sole responsibility to obtain any work permits/visas or other authorizations which may be required to legally work in Canada prior to commencing employment.

Equal Opportunity Employer:

LG Electronics Canada, Inc. is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. LG Electronics Canada, Inc., will provide accommodations throughout the recruitment, selection, and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform LG’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes.

LG Electronics Canada, Inc. thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.