Director, Google CES Strategy & Global Growth (Remote)

WillowTree; Toronto; Remote; CAD 148,000 - 185,000; Full time

Job summary

A leading digital consultancy in Canada is seeking a results-driven Director for their Google Customer Engagement Services Practice. This pivotal role requires strategic leadership to drive growth and innovation in AI-powered customer engagement solutions. The ideal candidate will possess extensive experience in technology consulting and strong leadership skills, aiming to expand client relationships and enhance service offerings. Competitive salary range of CAD 148,000 to CAD 185,000 plus annual performance bonuses.

Benefits

Healthcare benefits - Medical, Vision, Dental

Retirement Savings Matching

Competitive PTO Policy

Employee Assistance Program (EAP)

Life & Disability Insurance

Annual Performance Bonus

Qualifications

• 10+ years of experience in technology consulting or customer experience roles.
• 5+ years of leadership experience in a consulting environment.
• Experience with Google Customer Engagement Services (formerly CCAI).

Responsibilities

• Lead growth and expansion of Google CES capabilities.
• Develop strategic roadmap for the Google CES practice.
• Manage key performance indicators for practice.

Skills

Technology consulting

AI / ML solutions

Client Engagement

Team leadership

Communication

Education

Bachelor’s degree in Computer Science, Engineering, Business

MBA or advanced degree

Job description

A leading digital consultancy in Canada is seeking a results-driven Director for their Google Customer Engagement Services Practice. This pivotal role requires strategic leadership to drive growth and innovation in AI-powered customer engagement solutions. The ideal candidate will possess extensive experience in technology consulting and strong leadership skills, aiming to expand client relationships and enhance service offerings. Competitive salary range of CAD 148,000 to CAD 185,000 plus annual performance bonuses.