Director, Employer Strategy & Engagement (Pension Partner & Employer Services)

CAAT Pension Plan; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading pension organization in Ontario is seeking a Director of Employer Strategy & Engagement to enhance relationships and improve service delivery for participating employers. The ideal candidate will have over 10 years of experience in pension plan management and a proven track record in strategic planning and relationship management. This full-time role offers competitive compensation and opportunities for growth in a dynamic environment.

Benefits

Comprehensive benefits

Defined benefit pension plan

Flexible work arrangements

Opportunities for professional development

Qualifications

• At least 10 years of experience in multi-employer or public sector pension plan.
• Advanced knowledge of DB pension plan fundamentals and best practices.
• Demonstrated ability to lead large teams through transformation initiatives.
• Strong relationship management and communication skills.

Responsibilities

• Lead the development and execution of a national employer engagement strategy.
• Oversee strategic initiatives that improve employer onboarding and communication.
• Provide leadership to a high performing team fostering innovation and collaboration.
• Interact with senior executives and lead discussions to resolve complex issues.

Skills

Business Development

Leadership Experience

Strategic Planning

Financial Modeling

Project Management

Analysis Skills

Management Consulting

Research Experience

Education

University degree in business, finance, actuarial science or related field

Pension-related designation (e.g. CEBS, PPAC)

Tools

CRM systems

Data management tools

Job description

At CAAT were passionate about what we do. And it shows!

Here youll find a cultural spark in everything we do from the way we partner with members and employers to the way we work collaborate and grow. It doesnt just feel different at CAAT. It is different. Were one of the fastest-growing pensions in the country for a reason. We challenge the status quo making a real impact on the hundreds of employers we serve from education institutions to major corporations and household brands. And were just getting started. Driven by core values and a shared purpose were fierce champions for better retirement security known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit wed love you to be a part of it.

About the Role

As our Director Employer Strategy & Engagement youll set and execute the national vision for how we partner with our participating employers under DBPlus. Reporting to the Vice President Employer Services youll play a central role in shaping our growth and modernization journey. You will lead strategic initiatives that enhance employer satisfaction streamline operations and position CAAT as a valued partner for organizations across Canada.

This role is ideal for someone who thrives at the intersection of pension governance client relationship management and operational strategy. You will guide a large team of professionals influence organization wide decisions and ensure that every employer from small businesses to large organizations experiences exceptional service compliance confidence and a seamless partnership.

As The Newest Member Of Our Team You’ll

• Lead the development and execution of a national employer engagement strategy that strengthens relationships improves service delivery and supports CAATs continued growth across Canada.
• Partner with internal and external stakeholders including IT Legal Actuarial Risk and Communications to align employer service excellence with organizational goals and digital transformation initiatives.
• Oversee strategic initiatives that improve employer onboarding communication and data integrity ensuring scalability as we expand into new sectors and jurisdictions.
• Serve as a key voice in cross-functional governance identifying legislative regulatory or actuarial impacts and guiding appropriate responses.
• Provide leadership to a high performing team fostering a culture of innovation collaboration and continuous improvement.
• Interact with senior executives senior leaders internal and external stakeholders leading discussions resolving complex issues and influencing strategic decisions that affect employers and plan members.
• Build readiness for national expansion by designing scalable service models process frameworks and success metrics that drive measurable impact.
• Encourage new ideas and embrace change management by empowering teams to balance innovation with operational excellence.

To Succeed You Bring

• A university degree in business finance actuarial science or a related field supported by a pension-related designation such as CEBS PPAC or an equivalent combination of education and experience.
• At least 10 years of experience in a multi-employer pension plan public sector pension plan or pension administration service provider.
• Advanced knowledge of DB pension plan fundamentals regulatory frameworks and administration best practices with proven success leading in a complex service environment.
• Demonstrated ability to lead large teams through growth transformation and digital modernization initiatives.
• A track record of developing strategic and operational plans implementing KPIs and driving continuous improvement in processes and performance.
• Strong relationship management and communication skills with the ability to influence executives navigate sensitive issues and communicate technical information with clarity and confidence.
• Experience collaborating across functions to deliver solutions that balance compliance service excellence and innovation.
• Proven analytical and problem-solving skills with the ability to interpret complex data and make informed strategic decisions.
• Familiarity with digital platforms CRM systems and data management tools that support scalable pension administration.
• The ability to remain adaptable and resourceful in a rapidly evolving environment creating structure and focus while enabling innovation and growth.

Enjoy

• Opportunities to Build a Better You : We never stand still. As we grow so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care : Be at your best with a Total Rewards program that feeds and prioritizes your physical mental and financial wellness. From flexible work arrangements comprehensive benefits to wellness incentives and a defined benefit pension plan we have you covered.
• A Place to Collaborate and Win : Weve built a lively environment where creativity and open communication thrive. Its why were consistently recognized as one of Canadas Most Admired Corporate Cultures one of Greater Torontos Top Employers and one of the Best Places to Work .
• Work that Truly Matters. Youre giving Canadians the opportunity for better retirement security and organizations the chance to do more.

At CAAT we believe innovation passion and purpose are ingredients for a great work environment. Were incredibly proud of our people and the remarkable impact they have as catalysts for change. Were committed to attracting and keeping great talent which means competitive compensation exceptional benefits and an environment where people can grow and thrive. When you work with CAAT youll enjoy :

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting Equity Inclusion and Belonging (DEIB)

DEIB at CAAT means we respect and value the broadest range of experiences geographies gender ethnicities backgrounds and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best professional authentic selves to work.

CAAT Pension Plan is an equal opportunity employer and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities if requested. Should any applicant require accommodation through the application processes please contact us at or call Human Resources at for assistance.

Required Experience

Director

Key Skills

Business Development, Marketing, Pricing, Analysis Skills, Research Experience, Project Management, Research & Development, Strategic Planning, Financial Modeling, Leadership Experience, Management Consulting, Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1