Director Customer Supply Chain

Celestica Inc.; Toronto; Hybrid; CAD 208,000 - 250,000; Full time

Job summary

A leading technology firm in Toronto is seeking a Director, Customer Supply Chain to lead strategic supply chain initiatives. The role requires a minimum of 10 years in supply chain management and at least 5 years in a leadership position. Responsibilities include defining supply chain strategies, collaborating with cross-functional teams, and optimizing supply chain performance. This position offers a competitive salary range of $150,000-$180,000 annually, plus benefits and incentives.

Benefits

Medical insurance

Dental insurance

Vision insurance

Short and long term disability

Life insurance

PTO

RRSP with company match

Qualifications

• Minimum of 10 years experience in SCM, with at least 5 years in a leadership role.
• Extensive knowledge of EMS manufacturing environment, materials, and processes.
• Strong knowledge in import/export, regulatory, and logistics management.

Responsibilities

• Define and implement a supply chain strategy providing the lowest TCO.
• Provide supply chain leadership in analysis of customer bids.
• Participate in establishing strategic plans and objectives.

Skills

Analytical skills

Negotiation skills

Problem resolution skills

Communication skills

Leadership skills

Multi-tasking

Education

Bachelor's degree in Business or Engineering

Job description

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Director, Customer Supply Chain

Date: Jan 14, 2026

Location: Toronto, ON, CA

General Overview

Functional Area: Supply Chain Management (SCM)
Career Stream: Supply Chain Management (SCM)
Role: Director 1 (DR1)
Job Title: Director, Strategic Supply Chain Management 1
Job Code: DR1-SCM-SSCM
Job Level: Level 12
Direct/Indirect Indicator: Indirect

Summary

Detailed Description

• Maintains responsibility for all customers in a defined global segment
• Work closely with Customer to define and implement a supply chain strategy that provides the lowest TCOO.
• Interfaces with cross functional teams to ensure negotiations meet business requirements and growth plans.
• Advices the supply chain management process for customers from materials pricing and BOM analysis to delivery execution and flexibility performance.
  ensures all critical high dollar or strategic commodities are correctly quoted by our commodity managers and that they have a robust supply chain strategy in place.
• Provides supply chain leadership in the analysis of customer bids or quarterly BOM Costing exercises for global customers.
• Works cross functionally to optimize Design for supply chain performance of Celestica products.
• Provides support to Commodity Management teams on contract negotiations.
• Supports quarterly business reviews with customers, and with senior management at key/strategic suppliers.
• Provides input with respect to interaction with suppliers and development of commodity strategies.
• Has regular communication with the customers related to, demand, commitments, non-performing inventory and future process changes/improvements.
• Provides direct and indirect supervision to all supporting managers and employees performing highly specialised roles in several major functions or departments.
• Participates with other senior managers to establish strategic plans and objectives. May have overall responsibility for planning, budgeting, implementing and maintaining costs, methods and employees in a functional area.
• Makes final decisions on administrative and operational matters in the area of responsibility to ensure achievement of objectives.
• Provides strategic supply chain expertise, support and innovative solutions to internal SCM stakeholders and customers. Has responsibility for supply chain strategy for customers within their market.
• Interfaces with the customer at the supply chain level.
  Regularly interacts with executives and/or major customers.
  Works to define a supply chain strategy that ensures targets are met (MPS, revenue, inventory), collaborates with sites and customers to resolve issues.
• Collaborates with customers on proposals, expedites and premiums and manages risks/liabilities for CLS, and provides guidance to ensure capacity is installed as needed.
• Supports E&O claims, shortage management and follow up escalations with customers for resolutions.
• Extensive knowledge of an EMS manufacturing environment, materials and processes.
• An understanding to the global supply chain as it pertains to the EMS environment
• Strong knowledge in all areas of import/export, regulatory and logistics management
• Excellent analytical, negotiation and problem resolution skills
  Thorough understanding of all the considerations for a robust TCOO model
• Ability to work with all levels in an organization
• Strong communication and presentation skills
• Able to resolve complex issues & problems internally and externally
• Significant skills required in multi-tasking and time management
• Ability to effectively lead, manage, train and motivate a diverse group of managers and employees.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
• Ability to maintain external contacts with consultants, associations and other companies for benchmarking and networking.
• Ability to work effectively cross-functionally and with other sites to achieve objectives.

Physical Demands

• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Above demands are carried out within the local existing Health and Safety guidelines
• Duties of this position are performed in a normal office environment or remote office
• Likely there will be a significant amount of travel 25%-50% between customer and Celestica locations

Typical Experience

A minimum of 10 years experience in SCM, with at least 5 years in a leadership role.

Typical Education

Bachelor's degree in related field (Business or Engineering), or consideration of an equivalent combination of education and experience with 12+ years of relevant experience

Salary & Benefits

The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $150,000-$180,000 annually + short term incentive (STI) and stock options.

Celestica provides eligible employees (those who are scheduled to work 30 hours or more per week) with a range of benefits including medical insurance, dental insurance, vision insurance, short and long term disability, life insurance, voluntary benefits, PTO and a RRSP plan with company match.

Notes

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Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

We use artificial intelligence tools to assist in screening and assessing applications for this role. All hiring decisions involve human review.

This posting is for an existing vacancy.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.