Director, Corporate Claims QA & Training — In-Office

SGI CANADA; Edmonton; On-site; CAD 122,000 - 163,000; Full time

Job summary

A leading insurance company in Canada is seeking an experienced leader to oversee its Corporate Claims quality assurance and training programs. The successful candidate will have a degree in a relevant field, robust leadership experience, and a deep understanding of the insurance industry. This full-time role is based onsite in Edmonton, offering a salary range of $122,139.00 - $162,859.00 annually, with a strong focus on integrity, innovation, and continuous improvement.

Qualifications

• Ten years of related experience with six years in leadership and four years in claims.
• Knowledge of quality and process improvement methodologies.

Responsibilities

• Lead the Corporate Claims quality assurance program.
• Oversee claims training programs and continuous improvement framework.
• Conduct independent claims file audits.

Skills

Leadership

Analytical skills

Knowledge of insurance industry

Communication skills

Education

Four-year degree in Business, Mathematics & Applied Science or Social Services

Job description

A leading insurance company in Canada is seeking an experienced leader to oversee its Corporate Claims quality assurance and training programs. The successful candidate will have a degree in a relevant field, robust leadership experience, and a deep understanding of the insurance industry. This full-time role is based onsite in Edmonton, offering a salary range of $122,139.00 - $162,859.00 annually, with a strong focus on integrity, innovation, and continuous improvement.