Director, B2B SaaS Delivery & Consulting — Remote

nesto; Canada; Remote; CAD 100,000 - 160,000; Full time

Job summary

A leading Canadian fintech company is seeking a Director of Operations to oversee the implementation of their SaaS solutions. This remote position involves mentoring a team and ensuring the success of B2B projects. The ideal candidate has extensive leadership experience in software implementations and a proven record of high-value customer outcomes. A passion for fintech and the mortgage sector is essential for this role.

Benefits

Employee mortgage program

Comprehensive health coverage

Group RRSP/DPSP retirement savings plan

Telemedicine services

Family support programs

B Corp certified

Award-winning lending services

Qualifications

• 8–10+ years in large-scale (B2B) SaaS implementation.
• 5+ years in a leadership or management role.
• Proven success managing multiple software implementation projects.

Responsibilities

• Oversee successful delivery of large B2B SaaS implementations.
• Lead and mentor the Business Consulting team.
• Develop scalable business analysis and delivery methodology.

Skills

Leadership

Customer outcomes focus

Analytical thinking

Communication

Negotiation

Job description

A leading Canadian fintech company is seeking a Director of Operations to oversee the implementation of their SaaS solutions. This remote position involves mentoring a team and ensuring the success of B2B projects. The ideal candidate has extensive leadership experience in software implementations and a proven record of high-value customer outcomes. A passion for fintech and the mortgage sector is essential for this role.