Director

Federation Caisses Desjardins; Montreal; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Flexible vacation (4 weeks)

Pension plan

Group insurance

Telemedicine

Telework equipment

Job summary

Desjardins, a leading cooperative financial group in North America, seeks a senior leader to manage large-scale sales and operations and to drive strategic priorities. You will oversee the administrative unit, develop its business plan, and ensure performance and client satisfaction while promoting cooperative values.

Role requires a decade of experience, a related Bachelor's degree, and fluency in French. Expect to lead talent development, foster networks, and deliver results in a dynamic,

Qualifications

• Bachelor's degree is required or equivalent.
• A minimum of ten years of relevant experience.
• Knowledge of French is required.
• Equity, diversity, inclusion and accessibility are valued and supported.

Responsibilities

• Manage all large-scale sales and operations activities or a major support sub-function.
• Administrate the unit's service offer and develop its business plan.
• Oversee activities supporting the organization's strategic orientations and performance management.
• Define and ensure implementation of activities to maximize member and client satisfaction.

Skills

Action oriented

Business insight

Customer Focus

Develops talent

Drive results

Engagement

Networks

Nimble learning

Strategic mindset

Equity

Diversity

Inclusion

Accessibility

Education

Bachelor's degree in a related field

Job description

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of ten years of relevant experience
• Knowledge of French is required
• Action oriented, Business insight, Customer Focus, Develops talent, Differences, Drive results, Engagement, Networks, Nimble learning, Strategic mindset Equity, Diversity, Inclusion and Accessibility

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family Management (FG)

Unposting Date 2026-11-25

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.

Your role involves using your in-depth knowledge of the sector to manage all large-scale sales and operations activities or a major support sub-function offering specialized services to all of Desjardins Group. You are responsible for administrating your unit's service offer, developing and implementing its business plan, and overseeing activities supporting the strategic orientations. Having a strategic mindset is an essential competency for this position. With an ability to develop talent, drive results, and build networks you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to: Support the vice-president by helping define strategic priorities Develop and deliver the administrative department's business plan based on strategic issues and targeted results, and ensure that action plans for reporting administrative units are carried out in a performance management context. Apply management and communication practices encouraging change management, talent attraction and retention, skills development, mobilization and diversity, consistent with the organization's values Define and ensure the implementation of activities related to the unit's services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction Support the administrative unit's business plan by successfully managing individual and team performance Continuously improve the management of processes under your responsibility Promote Desjardins Group's cooperative values Represent the organization and conduct business intelligence