Dining Service Attendant (2026-9864)

Verve Senior Living; Ottawa; On-site; CAD 22,000 - 28,000; Full time

Job summary

Verve Senior Living in Ottawa is seeking a dedicated Dining Services Attendant to provide high-quality dining experiences for residents and guests.

Under the direction of the Dining Services Manager, you will serve meals, maintain dining area cleanliness, follow dietary restrictions, and assist in food preparation as needed. Must hold a regional safe food handler and an alcohol serving certificate, with strong English communication.

Qualifications

• Minimum of grade 12 education required.
• Minimum 2 years’ experience in a similar serving position preferred.
• An understanding of food service and preparation is essential.
• Must have a valid regional safe food handler’s certificate.
• Must have a valid alcohol serving certificate.
• Must be able to communicate effectively in English, written and verbal.
• Dependable, team oriented and able to work in fast-paced environments.

Responsibilities

• Serves meals in the dining room to residents and guests.
• Sets dining room tables and clears the dining room of dishes and utensils.
• Maintains cleanliness in dining area and equipment per procedures.
• Ensures dietary restrictions are followed and meets residents' preferences.
• Utilizes POS system for guest and resident meals.
• Receives and stores food supplies and assists cook as needed.
• Complies with infection control, health and safety regulations.
• Communicates with residents, staff and supervisory team effectively.

Skills

Communication skills

Food service understanding

Team player

Written and verbal English

Education

Grade 12

Regional safe food handler’s certificate

Alcohol serving certificate

Job description

At Verve Senior Living, we’re driven by a shared commitment to creating meaningful experiences for the older adults we serve. Our teams bring passion, creativity, and heart to everything they do, and it shows in our culture of collaboration, innovation, and continuous improvement. We’re proud to have received Canada\'s Best Managed Award in 2023, 2024, and 2025, reflecting our dedication to service, leadership, and care. What truly sets us apart are the people who choose to build their careers here. Whether you\'re supporting our residences or contributing within our corporate community, your work plays an important role in helping seniors live longer, better and you\’ll be supported by a team that believes in growing together, celebrating success, and having fun along the way. We\’re looking for a place where your work has real impact, and where you can thrive personally and professionally, we\’d love to meet you!

Accountability Objective

Are you passionate about fostering connections and warm welcoming environments through unique personalized dining experiences? Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents by providing the highest quality of service in the dining room throughout every meal. Maintains cleanliness of the dietary areas and equipment in accordance with specific standards and regulations.

Background/Qualifications

• Minimum of grade 12 education required.
• Minimum 2 years’ experience in a similar serving position preferred.
• An understanding of food service and preparation is essential.
• Must have a valid regional safe food handler’s certificate.
• Must have a valid alcohol serving certificate.
• Must have a valid alcohol serving certificate.
• Must have a valid alcohol serving certificate.
• Must have a valid alcohol serving certificate.
• Must be able to communicate effectively, both written and verbally, in the English language.
• Dependable, responsible and an ability to work well with others in a team environment and independently. Demonstrates a positive attitude necessary to meet the goals and standards of the residence.
• Must be capable of working in a fast-paced environment.

Key Responsibilities

• Participates in and adheres to continuous quality improvement standards.
• Serves meals in the dining room to residents and guests.
• Ensures that the proper dietary restrictions are followed for residents. Helps to meet residents’ personal preferences.
• Sets dining room tables, and clears the dining room of dishes, utensils, etc.
• Maintains cleanliness in dining area including washing dishes, pots, pans, and cleaning kitchen equipment and area, as assigned according to established cleaning procedures. Sanitizes dishwasher area after each meal.
• Ensures temperature records and food samples are taken and labeled as per regulations, reporting any deficiencies.
• Utilizes point of sale system for guest and resident meals.
• Portions desserts, appetizers and meals for serving in the dining room as well as serves snacks.
• Receives and stores food supplies.
• Provides assistance to the cook in the preparation of food and assembly of salad/sandwich plates, as assigned.
• Complies with infection control processes and protocols as directed, e.g. outbreak management.
• Maintains effective communication, both written and verbal with co-workers, residents and guests including addressing resident concerns during dining service. Uses the appropriate lines of communication with supervisory staff.
• Performs other duties as assigned by Dining Services Manager or delegate.
• Complies with all corporate policies and procedures.
• Completes all required mandatory training/education.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Participates in the ongoing Fire Prevention, and Pest Control programs and any other programs as required.

All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.

Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.