Digital User Experience Analyst

ENMAX; Calgary; Hybrid; CAD 97,000 - 122,000; Full time

Job summary

A leading energy company in Calgary is looking for a Digital User Experience Analyst to enhance customer experience across their digital channels. This role involves collaborating with teams to develop UX strategies, conducting user research, and creating design specifications. The ideal candidate will have over 10 years of experience in UX design and be proficient in tools like Figma and React. The position offers a competitive salary and a hybrid work model, allowing work from home and in-office days.

Benefits

Comprehensive flexible benefits program

Free onsite fitness facility

Onsite massage services

Onsite child care centre

Free parking

Qualifications

• 10+ years of experience in UX or design-based roles.
• Solid understanding of user-centered design principles.
• Experience leading UX projects and mentoring.
• Proficient in UX design tools such as Figma.

Responsibilities

• Gather project requirements and develop UX strategies.
• Lead design using a design thinking process.
• Conduct user research and usability testing.
• Create user journeys and design specifications.

Skills

Collaboration

User-Centered Design

Analytical Skills

Mentoring

Education

Undergraduate degree in related discipline

Tools

Figma

HTML

CSS

React

Job description

Current ENMAX employees are encouraged to apply through their internal Workday access.

Posted: December 1, 2025

Closing Date: December 14, 2025

Position Type: Limited Term – 12 months

Union: CUPE

Why ENMAX?

We are driven by our purpose of lighting the way to a brighter energy future, a future that includes a workplace where you’ll experience belonging and unlock possibilities. We offer meaningful opportunities, strong collaboration and a career aligned to what matters to you. We’re proud of who we are and the work we do to support our communities and customers who depend on us, because at ENMAX, we’re lighting the way together.

Digital User Experience Analyst will join the ENMAX digital team to provide leadership and strategic analysis on new digital initiatives and enhance the customer experience by improving the usability, accessibility, and interaction between customersand our digital channels.

The ideal candidate works best in highly collaborative, cross-functional teams; particularly on projects that span waterfall and agile development methodologies. Working across the user experience domain, the user experience designer will have a primary focus on problem analysis, interaction design, information architecture, and visual design, and will have knowledge and expertise with development technologies such as CSS, HTML, React and Storybook.

Major Responsibilities

• Work closely withproject leads and stakeholdersto gather project requirements, analyze business problems, and develop UX strategies for the business.
• Lead the design of new and existing projects using a design thinking process.
• Provide mentorship to UX design team members and business stakeholders.
• Lead user research activities such as click tracking, A/B testing, and usability testing to better understand user needs and pain points.
• Create user journeys, wireframes, prototypes, and design specifications, translating designs across all devices and screen sizes.
• Present and rationalize UX design concepts to technical and non-technical stakeholders, including those at an executive level.
• Prepare designs for handoff to development teams, participating in UX and development reviews and providing feedback to developers as required.
• Help define and build the design language system for ENMAX digital using Figma, HTML/CSS, React and Storybook components.
• Stay up to date on the latest UX trends and best practices.

Education Required

• Undergraduate degree or post-secondary education in a related discipline such as web design, computer science, human-computer interaction, industrial/product design, visual design, or an acceptable combination of education, experience, and training.

Qualifications & Experience

• Minimum of 10+ years working in a UX or design-based role.
• Solid understanding of user-centered design principles and methodologies.
• Experience leading UX driven projects and mentoring peers.
• Experience analyzing complex business problems and advising on strategic solutions.
• Proven track record creating simple and intuitive experiences for complex processes and tasks.
• Advanced knowledge of UX design tools such as Figma.
• Thorough understanding of HTML and CSS and how React components work.
• Demonstrated proficiencygathering and interpreting web metrics and analytics (Google Analytics, Tag Manager, and CrazyEgg experience is preferred).
• A diverse portfolio that demonstrates strong user experience design and research principles.

Competencies

• Ability and experience to pay attention to the details while still being able to see the big picture.
• Data driven with strong analytical skills and the ability to understand business requirements and translate them into technical requirements
• Strong organizational and time management skills to effectively manage competing demands from various stakeholders with tight timelines
• Strong written and oral communication skills combined with the ability to conduct yourself comfortably and professionally with various levels at ENMAX
• Embraces the competencies and core values of ENMAX Corporation

Did we mention the ENMAX Advantage?

We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes great building amenities such as free onsite fitness facility, onsite massage, onsite child care centre (upon availability, offered from our ENMAX Place location 141 – 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you.

ENMAX Values – Safety, Integrity, Accountability, Service, Teamwork, Agility, Innovation

Salary: Analyst, Level C (Current CUPE 2025 rates)

$97,206.20 - $103,276.63 - $109,366.89 - $115,437.32 - $121,507.75

Location: This role will be part of our hybrid (home and office) work force with office workspace located at ENMAX Place (141 - 50th Avenue SE, Calgary, AB). You will work from home on Mondays and Fridays and in the office on Tuesday, Wednesday, and Thursday.

Note

• If we can provide an accommodation or adjustment to make the process more accessible for you, please let us know. ENMAX welcomes all qualified applicants to apply and is committed to a safe and respectful workplace. It is our aim to have a workplace which is inclusive and values safety, diversity, personal integrity, respect for individual differences, and encourages ownership and accountability for our actions.
• Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public. Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow themwhile working at ENMAX.
• Must be legal to work in Canada and requires the successful completion of a criminal background check. Two pieces of valid Government issued ID will be required.

In the spirit of reconciliation, we respectfully acknowledge that we live and work on the traditional lands of Indigenous Peoples. ENMAX headquarters is in Calgary, Alberta, the traditional territory of the Blackfoot Confederacy, comprised of the Siksika, Kainai, Piikani, and Amskapi Piikuni Nations; the Tsuut’ina Nation; and the îyârheNakoda Nations of Chiniki, Bearspaw, and Goodstoney, and home to the Métis Nation of Alberta, as well as many diverse Indigenous people who have made the city their home. We are committed to strengthening relationships with Indigenous Nations and peoples in all communities where we operate, through respect and collaboration.

Please visitour careers page to learn more about other opportunities at ENMAX Corporation.

#LI-POST