Digital Transformation Business Analyst: Process Architecture

Cynet systems Inc; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading tech consulting firm in Ontario is seeking a Business Analyst to align customer experience with digital transformation initiatives. The ideal candidate has strong business analysis skills, project collaboration experience, and at least 3 years in a relevant role. Preferred qualifications include knowledge of Lean principles and IIBA certification, especially within the healthcare sector.

Qualifications

• 3+ years of experience in business and functional requirements elicitation, translation, and documentation.
• Proficient with business analysis techniques and methodologies.
• Understanding of technical architecture concepts.

Responsibilities

• Understand business needs and customer experience requirements.
• Document business architecture including value stream, context, and process flow diagrams.
• Facilitate discussions with stakeholders to align objectives.

Skills

Business analysis techniques

Communication skills

Requirements elicitation

Collaboration

Technical writing

Education

Bachelor’s degree or equivalent experience

Tools

Lucidchart

Microsoft Visio

BPMN

Job description

A leading tech consulting firm in Ontario is seeking a Business Analyst to align customer experience with digital transformation initiatives. The ideal candidate has strong business analysis skills, project collaboration experience, and at least 3 years in a relevant role. Preferred qualifications include knowledge of Lean principles and IIBA certification, especially within the healthcare sector.