Digital Product Manager(Billing & Payments)

Allstate Corporation; Canada; Hybrid; CAD 89,000 - 139,000; Full time

Benefits offered by this job

Hybrid work model

Employee discounts

Good Office program

Student loan matching program

Retirement savings with employer match

Wellness allowance

Personal days

Tuition reimbursement

Job summary

Allstate Canada Group is seeking a Digital Product Manager for the Billing and Payments ecosystem. You will define strategy, shape the vision, and drive measurable outcomes for technical products, partnering with engineering and design to deliver customer‑centric financial experiences.

You will lead discovery, prioritize work, and translate strategy into a clear roadmap while balancing long‑term platform health with near‑term value. Excellent product judgment and data fluency are required.

Qualifications

• 4+ years of product management experience leading technical products, platforms, APIs, services, data products, or developer experiences.
• Strong experience in billing, payments, or adjacent financial platforms, preferably in regulated environments.
• Proven ability to partner with engineering and architecture on systems thinking, design, data flows, and scalability.
• Demonstrated track record of defining strategy and using metrics to drive prioritization and outcomes.
• Experience leading discovery and experimentation to validate assumptions and improve product direction.

Responsibilities

• Define and evolve the product vision, strategy, and roadmap for a technical product within Billing and Payments.
• Own product outcomes by establishing success measures and using data to inform prioritization.
• Lead discovery and test‑and‑learn activities to validate customer and business assumptions.
• Partner with engineering to shape platform direction, evaluate trade‑offs, and prioritize work.
• Translate business problems into well‑sequenced product investments with clear value and deadlines.
• Represent customer and enterprise voices by combining insights and stakeholder needs.
• Drive alignment across business, tech, design, and operations for adoption.
• Manage and prioritize the backlog to support iterative delivery while focusing on outcomes.
• Author and refine stories to enable effective execution by the product team.
• Communicate product direction, trade‑offs, progress, and outcomes to leadership.

Skills

Billing

Payment Platforms

Prioritization

Product Direction

Product Lifecycle Management

Product Strategies

Product Vision

Software Product Management

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca. Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Hybrid Benefits to joining Allstate Flexible Work Arrangements. Employee discounts (15% on auto and property insurance, plus many other products and services). Good Office program (receive up to $400 back after purchasing office equipment). Student Loan Payment Matching Program for Government Student loans. Comprehensive Retirement Savings Program with employer matched contributions. Annual Wellness allowance to support employees with improving health and wellbeing. Personal days. Tuition Reimbursement. Working within the community and giving back.

Job description: The Digital Product Manager is responsible for defining product strategy, shaping vision, and driving measurable customer and business outcomes for one or more technical products within Allstate’s Billing and Payments ecosystem. This role owns the direction, prioritization, and lifecycle of complex platform capabilities that enable accurate, reliable, scalable, and customer‑centric financial experiences. In this role, you will partner closely with engineering, design, architecture, data, finance, and business stakeholders to identify problems worth solving, validate opportunities through discovery, and translate strategy into a clear roadmap and prioritized backlog. Success in this role requires strong product judgment, systems thinking, and the ability to balance long‑term platform health with near‑term delivery and business value. The ideal candidate is a strong product strategist with deep technical fluency, a data‑driven mindset, and experience managing enterprise‑scale billing, payments, or financial platforms.

Accountabilities:

• Define and evolve the product vision, strategy, and roadmap for a technical product or platform within Billing and Payments.
• Own product outcomes by establishing success measures, tracking performance, and using data to inform prioritization and strategic trade‑offs.
• Lead discovery, framing, and test‑and‑learn activities to validate customer, business, and operational assumptions before scaling solutions.
• Partner deeply with engineering to shape platform direction, evaluate architectural and operational trade‑offs, and prioritize work across features, defects, resiliency, and technical debt.
• Translate complex business and customer problems into well‑sequenced product investments with clear value, dependencies, and measurable outcomes.
• Represent the voice of the customer, user, and enterprise by combining customer insight, market context, operational signals, and internal stakeholder needs.
• Drive alignment across business, technology, design, and operational partners to deliver high‑impact solutions and ensure successful adoption.
• Manage and prioritize the backlog to support iterative delivery while preserving focus on strategic outcomes rather than output alone.
• Author, refine, test, and accept stories as needed to enable effective execution by the product team.
• Communicate product direction, trade‑offs, progress, and outcomes clearly to stakeholders and leadership.

Qualifications:

• A minimum of 4 years of product management experience leading technical products, platforms, APIs, services, data products, or developer experiences.
• Strong experience in billing, payments, or adjacent financial platforms, preferably within insurance or another highly regulated financial environment.
• Demonstrated ability to partner closely with engineering and architecture teams on systems thinking, service design, integration patterns, data flows, reliability, and scalability.
• Proven track record of defining strategy and using metrics to drive prioritization, decision‑making, and measurable outcomes.
• Experience leading discovery and experimentation to validate assumptions and improve product direction.

Bonus Qualifications:

• Experience with customer facing financial flows where accuracy, auditability, resiliency, and operational excellence are critical.
• Experience using analytics, automation, or AI/ML in pragmatic product use cases such as anomaly detection, operational efficiency, explainability, or decision support.
• Experience working across multiple teams or products in a complex enterprise platform environment.

Supervisory Responsibilities: This role does not have direct people‑management responsibilities but enjoys the highest level of ownership and autonomy. Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Skills

• Billing
• Payment Platforms
• Prioritization
• Product Direction
• Product Lifecycle Management (PLM)
• Product Strategies
• Product Vision
• Software Product Management

Compensation

Expected compensation for this role ranges from $ 89,300.00 - 139,300.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process. This job posting is for a current open role within the organization. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us