Digital Operation Intern

Maple Leaf Sports & Entertainment Partnership (MLSE); Toronto; Hybrid; CAD 35,000 - 43,000; Full time

Job summary

Maple Leaf Sports & Entertainment Partnership (MLSE) invites applications for a Digital Operations Intern who will help QA mobile apps, websites and activations, support game nights, and contribute to a best-in-class fan experience.

Based at our 50 Bay Street office in Toronto, you will collaborate across teams, gain hands-on digital ops experience, and accommodate occasional evenings and weekends for events; hybrid work with some work-from-home days.

Qualifications

• Currently enrolled in a post-secondary program focusing on technology, product management, project management, marketing, or a related field.
• Enrolled in a post-secondary co-op or internship program.
• Proficient with Microsoft Office (Excel, PowerPoint, Word).
• Strong communication, organizational and interpersonal skills.
• Ability to multitask and meet multiple deadlines.
• Available to work at the 50 Bay St office, with flexibility for working from home some days.
• Available to work some evenings and weekends for game nights.

Responsibilities

• Assist the Digital Operations Lead in operating and supporting MLSE events.
• Assist in QA for mobile apps, websites, activations and products including identifying and reporting issues.
• Work with various teams cross-functionally on project execution to deliver the best user experience.
• Attend certain events to support digital operations and products.

Skills

Strong communication

Organizational skills

Interpersonal skills

Multitasking

Education

Post-secondary student in Technology/PM/Marketing (co-op)

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for.

Job Description

Reporting to the Digital Operations Owner, the Digital Operations Intern will have the unique opportunity to utilize their passion in technology and sports to continuously improve the fan experience at MLSE. Responsibilities include QA testing, building and designing digital activations, digital asset management, game day support and fan support to ultimately deliver the best digital experience for our fans.

Responsibilities:

• Assist the Digital Operations Lead in operating and supporting MLSE events.
• Assist in QA for mobile apps, websites, activations and products including identifying and reporting issues.
• Work with various teams cross-functionally on project execution to deliver the best user experience.
• Attend certain events to support digital operations and products.

Qualifications:

• Currently enrolled in a post-secondary institution with a focus in Technology, Product Management, Project Management, Marketing, or related field.
• Currently enrolled in a post-secondary co‑op or internship program.
• Proficient with Microsoft Office products including Excel, PowerPoint, and Word.
• Strong communication, organizational and interpersonal skills.
• Ability to multitask and meet multiple deadlines.
• Available to work at the 50 Bay St office, with flexibility for working from home some days.
• Available to work some evenings and weekends to accommodate game nights.

Job Posting Compensation Range/Rate:

$38,760

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [e-mail]. This email is only for accommodation requests. Resumes sent to this email address will not be considered.