Digital Onboarding Performance Lead

Scotiabank; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading bank in the Americas is seeking a Manager Digital Performance for Onboarding to enhance the digital onboarding experience. You will analyze data, develop dashboards, and communicate insights to influence business strategies. Candidates should have a bachelor’s degree, strong analytical skills, and experience with data visualization tools. This role offers competitive compensation and opportunities for growth within a collaborative environment.

Benefits

Competitive compensation

Performance-based incentives

Culture of curiosity and collaboration

Qualifications

• 3+ years of experience in performance measurement or analytics.
• Strong familiarity working with data sets and deriving insights.
• Experience with data transformation and visualization.
• Excellent storytelling and executive presentation skills.

Responsibilities

• Develop and maintain performance dashboards to track KPIs.
• Analyze data to identify trends and enhance customer experience.
• Translate analytics into clear insights for business partners.
• Build executive presentations to communicate performance results.

Skills

Performance measurement

Data analysis

Storytelling

Communication skills

Collaboration

Strategic thinking

Education

Bachelor's degree

Master's, MBA, or PhD

Tools

Excel

Power BI

PowerPoint

SQL

Python

R

Job description

A leading bank in the Americas is seeking a Manager Digital Performance for Onboarding to enhance the digital onboarding experience. You will analyze data, develop dashboards, and communicate insights to influence business strategies. Candidates should have a bachelor’s degree, strong analytical skills, and experience with data visualization tools. This role offers competitive compensation and opportunities for growth within a collaborative environment.