Digital Merchandising Specialist

Plugable; Toronto; Remote; CAD 80,000 - 100,000; Full time

Job summary

A connectivity technology firm is seeking a detail-oriented Digital Merchandising Specialist to enhance B2B e-commerce performance. You will manage product listings and use analytics to optimize sales strategies. The ideal candidate has a strong background in digital merchandising and ecommerce account management, along with excellent analytical and communication skills. This remote position offers flexible scheduling and generous benefits.

Benefits

Generous PTO plan

Full benefit package

Profit-sharing program

Employee wellness perks

Qualifications

• 2-4 years in digital merchandising or ecommerce account management.
• Strong knowledge of product onboarding and digital optimization.
• Experience with major e-tailers and PIM platforms.
• Ability to translate data into actions.
• Experience with pricing and inventory management is a plus.

Responsibilities

• Manage B2B e-commerce account relationships.
• Optimize product listings, imagery, and SEO.
• Drive merchandising strategies for better customer engagement.
• Use analytics tools to recommend actions for improvement.
• Research new ecommerce tools and technologies.

Skills

Digital merchandising

Ecommerce account management

SEO

Analytical skills

Communication

Job description

At Plugable Technologies, we believe in creating an environment where talented people can do their best work while making a real difference. Our team values collaboration, innovation, and integrity—and we’re passionate about delivering results that matter. If you’re looking for a place where your skills are valued, your ideas are heard, and your work has purpose, we’d love to have you join us.

Plugable Technologies is a U.S.-owned pioneer in connectivity tech—USB‑C hubs, docking stations, and productivity accessories that keep millions of users plugged in and productive. Trusted across marketplaces and B2B channels, Plugable is growing fast!

Position Summary

We're seeking a highly detail-oriented and data-driven Digital Merchandising Specialist to join our Channel Experience Team. This role blends relationship management, merchandising, analytics, and strategic innovation to ensure Plugable products are not only accurately represented but deliver the most seamless and innovative digital buying experience in the market, setting us apart from competitors.

What you’ll be working on

B2B Ecommerce Account Management & Merchandising

• Manage day-to-day relationships and digital execution with our B2B e‑tailer partners such as Staples, Office Depot, and B&H
• Optimize the digital buyer journey by constantly testing, auditing, and refining product listings, taxonomy, imagery, and SEO/GEO
• Drive merchandising strategies including cross‑sells, upsells, bundling, promotional placement, and inventory alignment.
• Support pricing, discounting strategies, and procurement reviews.
• Review the impact of optimization strategies and adjust to maximize engagement, conversion, and customer experience.

Data, Analytics & Advertising

• Use AI‑driven tools and analytics platforms to evaluate performance and identify opportunities.
• Recommend actions on assortment, content, and pricing to improve ROI.
• Drive B2B advertising strategy and promotional placements across e‑tailer platforms.

Driving Innovation

• Research and evaluate new AI and ecommerce tools and technologies.
• Pilot high-impact ideas with cross‑functional teams to improve B2B customer experience.
• Track competitor and industry trends to ensure Plugable leads in digital merchandising.

What you’ll bring to the team

• 2‑4 years in digital merchandising, ecommerce account management, or a related role.
• Strong knowledge of product onboarding, SEO, and digital optimization.
• Experience with major e‑tailers and PIM platforms.
• Analytical skills with ability to translate data into actions.
• Experience with pricing, discounting, inventory, and product launches is a plus.
• Highly organized, detail-oriented, and collaborative.
• Excellent communicator comfortable working cross‑functionally.

We Offer

• Fun yet professional team - Hey, life is short, you may as well have fun at work
• Flexible scheduling - We're driven by the quality of work produced, not a set schedule of hours worked
• Generous PTO plan - Get 18 days in your first year plus a floating holiday and if that isn’t enough, watch it grow every year you’re with the company
• Full benefit package - 100% Employer paid Health, Vision, and Dental plans for employee coverage + 50% dependent coverage
• Large company contributions - Profit‑sharing program, $3000 annual HSA funding, company paid short and long‑term disability, and up to 4% matching retirement program
• Employee perks - Every year get $500 for anything wellness, $500 towards any Plugable products, and $1500 towards professional development certificates, classes, or events/conferences

Compensation

The specific salary offered will depend on several factors including but not limited to applicant’s skills and prior relevant experience. The hired candidate will be eligible for company paid medical/dental/vision insurance, 401K match, wellness benefits, company products and qualified education reimbursement.

Plugable Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local laws. All employment decisions are made based on qualifications, merit, and business needs.

Team: Channel Experience Team, Reporting to the Director of Ecommerce

Location: This is a remote position. We are currently able to hire remote employees in Washington, California, Texas, Florida, Pennsylvania, Oregon, and the Canadian provinces of Ontario and British Columbia.

Job Type: Remote, Full Time