Digital Change Lead - major infrastructure program

AECOM; Mississauga; Hybrid; CAD 100,000 - 140,000; Full time

Job summary

AECOM Mississauga is seeking a Digital Change Lead to support a major infrastructure program. You will lead the people, process and behavioural changes required for adoption of new digital solutions.

The role requires strong change management experience, stakeholder engagement up to VP level, and hands-on delivery of change management for digital initiatives in construction or infrastructure projects. Hybrid work arrangement in Mississauga, Ontario.

Qualifications

• Bachelor’s degree in a relevant field
• 8+ years of experience in similar roles with experience working with stakeholders up to VP level and leading workshops
• Ideally 10+ years of experience in digital change management or related roles
• Experience delivering change management for digital or transformation initiatives within construction, infrastructure or other complex project environments
• Experience with digital tools such as BIM/CDE platforms, project controls systems, data dashboards and/or site monitoring technologies
• PROSCI or similar certifications

Responsibilities

• Lead the people, process and behavioural changes necessary to successfully implement new digital solutions.
• Develop change management plans for new digital initiatives.
• Identify current-state pain points and define future-state target outcomes.
• Develop documentation, plans and engagement strategies to embed digital solutions into the program’s ways of working.
• Collaborate with project team members to implement change management plans and support successful adoption.
• Develop and deliver targeted change communications addressing the why, what, how and when of digital initiatives, tailored to different project roles and audiences.
• Define success metrics to track change progress and value realization.
• Identify friction points and recommend adjustments to support adoption and value realization.
• Capture value stories and lessons learned following implementation.

Skills

Change management

Stakeholder management

Workshop facilitation

Digital transformation

BIM/CDE tools

Education

Bachelor's degree

Tools

PROSCI certification

Job description

• Full-time
• Business Group: DCS
• Business Line: Advisory
• Work Location Model: Hybrid
• Primary Location: CA - Mississauga, ON - 5090 Explorer
• Compensation: CAD 100000 - CAD 140000 - yearly

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM Mississauga is hiring a Digital Change Lead to support a major infrastructure program.

The Digital Change Lead will support the successful implementation of new digital solutions by leading the people, process and behavioural changes required for adoption.

Responsibilities include, but are not limited to:

• Lead the people, process and behavioural changes necessary to successfully implement new digital solutions.
• Develop change management plans for new digital initiatives.
• Identify current-state pain points and define future-state target outcomes.
• Develop documentation, plans and engagement strategies to further embed digital solutions into the program’s ways of working.
• Collaborate with project team members to implement change management plans and support successful adoption.
• Develop and deliver targeted change communications addressing the why, what, how and when of digital initiatives, tailored to different project roles and audiences.
• Define success metrics to track change progress and value realization.
• Identify friction points and recommend adjustments as required to support successful adoption and value realization.
• Capture value stories and lessons learned following implementation.

Qualifications

• Bachelor’s degree in a relevant field, with a preference for technology or related
• 8+ years of experience in similar roles, including experience working with stakeholders up to the VP level and leading workshops.

Preferred Qualifications

• Ideally 10+ years of experience in digital change management or related roles.
• Experience delivering change management for digital or transformation initiatives within construction, infrastructure or other complex project environments.
• Experience with digital tools such as BIM/CDE platforms, project controls systems, data dashboards and/or site monitoring technologies.
• PROSCI or similar certifications

Additional Information

Sponsorship for Canadian employment authorization is not available for this position

This is a newly created role

To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. Artificial intelligence will be used to support the screening, assessment, and selection of applicants for this role. Final hiring decisions are made by the hiring team.