Diabetes Educator - Registered Dietitian/Registered Nurse

LMC Healthcare; Ottawa; On-site; CAD 61,000 - 84,000; Full time

Job summary

LMC Healthcare in Ottawa, Ontario, is seeking a qualified educator and care coach to empower patients living with diabetes and related conditions. You will teach self-management skills, develop personalized care plans, and collaborate with a multidisciplinary team to improve outcomes.

The role involves documenting encounters in EMR, delivering insulin administration training where appropriate, and leading community outreach and virtual workshops.

Qualifications

• RD/RN license in good standing with the College.
• Must obtain or be working towards CDE designation.
• Experience teaching/counseling individuals and groups.
• Must have a valid driver’s license and access to a personal vehicle.
• Experience in motivational interviewing is an asset.
• Health coaching experience is welcomed, or open to training as a health coach.

Responsibilities

• Educate and advise patients on self-management skills in diabetes.
• Develop a care plan for patients with multidisciplinary team collaboration.
• Document detailed patient encounters in EMR system.
• Teach insulin administration and SMBG where applicable.
• Lead evening virtual workshops and community outreach events.
• Assist with program implementation and data entry as required.

Skills

Patient education

Motivational interviewing

Team collaboration

Health coaching

Education

RD/RN license

CDE designation

Driver's license

Bilingual English/French (asset)

Job description

LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes & endocrinology. We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Ontario and Alberta). Our 50+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals.

Responsibilities

• Educate and advise patients on self-management skills in both individual and group settings focusing primarily on diabetes and secondarily on other health conditions such as general health & metabolic conditions (weight management & obesity)
• Develop a care plan for patients and collaborate with the multidisciplinary team, as needed
• Complete detailed patient encounters within EMR system
• Teach administration of insulin effectively, including titration and management, as per medical directives (for applicable patients)
• Teach self-monitoring of blood glucose (SMBG) effectively for patients living with diabetes, as per medical directives
• Perform patient follow ups in person or remotely (email, telephone, video)
• Obtain relevant health history of patients
• Provide consultation as requested to community groups, partners, and team members
• Training of additional staff and any new educators, as required
• Effectively communicate with patients, families, caregivers, and healthcare professionals
• Employ information technology appropriately for patient care (i.e., statistical tracking)
• Stay current and aware of opportunities to implement new, evidenced-based methods of patient assessment and treatment
• Assist with research studies as needed including providing diet counseling for those patients enrolled in research studies
• Teach evening virtual workshops, as required
• Complete a minimum of 2 community outreach events annually
• Complete annual outreach calls
• Assist with program implementation which includes reviewing patient charts, entering data, & following program guidelines
• Responsible for administrative tasks (can be delegated to administrative staff/volunteers/interns as needed). These responsibilities include but are not limited to: rescheduling follow-up appointments, creating workshop folders, ordering supplies & medications, tracking patient visits, & entering data for programs
• Participate in Journal Clubs & other group learning opportunities
• Participate in disseminating the program vision
• Participate and promote non-ministry funded LMC initiatives, including paid and non-paid services

What You’ll Bring To The Team

• A proven track record of being resourceful and finding solutions even when there is no clear path
• Passionate to motivate and coach patients towards a healthier lifestyle
• Adaptable to change and a willingness to take on new program initiatives to meet the growing needs of the program and LMC

Education/Experience

• Bilingual language competency in English and French is an asset but not required
• A valid RD/RN license in good standing with the College of Dietitians of Ontario/College of Nurses of Ontario
• Experience teaching/counseling individuals and groups of people
• Must obtain or be working towards CDE designation
• Must have a valid driver’s license in good standing and access to a personal vehicle
• Experience in motivational interviewing and other evidence-based coaching techniques an asset
• Health coaching experience is welcomed, or open to training as a health coach

Compensation range: The expected compensation for the position is $61K-$84K/annually. Actual compensation will be based on a candidate's credentials, experience and geographic location in which the position is located.

AI Disclosure: LMC does not use Artificial Intelligence (AI) to screen, assess or select candidates for this position.

Position Vacancy: This position is for an existing vacancy.

LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.

We thank all candidates, however, only those candidates selected for an interview will be contacted.