Development Officer & Database Administrator

Nova Scotia SPCA; Dartmouth; On-site; CAD 39,000 - 47,000; Full time

Benefits offered by this job

Dental and health benefits

RRSP matching contributions

Employee rewards program

Employee discount for veterinary and用品

Job summary

The Nova Scotia SPCA in Dartmouth is seeking a Development Officer & Database Administrator to support fundraising through data-driven insights. The role manages the Raiser's Edge database, processes gifts, and produces reports that guide donor engagement and stewardship.

You will lead automation of routine tasks, build dashboards, and coordinate lottery compliance, partnering with Finance and Development teams to increase efficiency and revenue while ensuring data accuracy.

Qualifications

• Education or demonstrable equivalent experience in fundraising, fundraising management, database management, or a related field.
• CFRE designation would be an asset but is not required.
• Advanced knowledge of donor management systems, including Raiser’s Edge.
• Experience supporting fundraising, donor relations, stewardship and gift processing.
• Strong knowledge of automation tools and workflow development.
• Excellent English language written and verbal communication skills.

Responsibilities

• Tracking donor performance and exploring new strategies to maximize revenue and improve stewardship.
• Managing all functions of Raiser’s Edge database management, including creation, data entry, gift processing and reporting.
• Managing imports/exports between Raiser’s Edge and related systems (PetPoint, CanadaHelps, Benevity).
• Developing and maintaining internal database policies and training users.
• Responding to development inquiries with a donor-centered approach.
• Creating and managing dashboards for fundraising analysis and financial reporting.
• Coordinating lottery requirements and process improvements.
• Automating routine database and application tasks to improve efficiency.

Skills

Data-driven

Automation

Donor engagement

Attention to detail

Communication

Education

Fundraising or database experience

Tools

Raiser’s Edge

PetPoint

CanadaHelps

Benevity

Excel

Job description

Compensation: Starting from $28.00 per hour , with consideration for experience & qualifications

Job Start Date: As soon as possible

Job Competition Closes: October 20, 2026

The Development Officer & Database Administrator combines fundraising operations, database administration, donor services, reporting, and process automation to support organizational fundraising goals. The position is responsible for managing and maintaining the Raiser’s Edge database, ensuring donor data accuracy, processing gifts and receipts, developing reports and dashboards, identifying fundraising opportunities, and supporting donor stewardship activities. It also oversees system integrations, lottery administration, direct mail initiatives, and compliance requirements while leveraging automation and process improvements to increase efficiency, reduce manual effort, and provide data-driven insights that enhance fundraising performance and donor engagement.

Key Duties & Responsibilities

Fundraising Data and Database Management

• Tracking donor performance and exploring new strategies to maximize revenue, support fundraising efforts, and improve stewardship activities.
• Developing and overseeing all functions of Raiser’s Edge database management, including: Creation and updating of constituent information , data entry , gift and batch entry , user account updates , global changes , reporting and queries and data cleanup to ensure current, consistent, and accurate information.
• Managing imports and exports between Raiser’s Edge and related systems such as PetPoint, CanadaHelps and Benevity.
• Routinely reviewing and cleaning donor records to eliminate duplicate records, correct inconsistent information, and maintain database integrity.
• Identifying data requirements and helping the Development Team determine the best data structures within Raiser’s Edge.
• Developing and maintaining internal database policies, procedures, and documentation.
• Acting as the in-house Raiser’s Edge subject matter expert by providing training, supporting users, and leading upgrades and updates.

Donor Services and Stewardship

• Responding to development inquiries with a donor-centered approach.
• Ensuring donors are thanked in accordance with the Development Stewardship Plan, including timely receipt production and distribution.
• Processing contributions received through all giving channels and sharing relevant information with Development and Finance staff.

Reporting, Analytics and Decision Support

• Enabling prospect management through queries, reports, donor profiles, and prospect profiles.
• Proactively identifying and qualifying new donor prospects.
• Creating and managing department dashboards for fundraising analysis, performance tracking, and financial reporting.
• Developing Excel-based tools where Raiser’s Edge functionality is insufficient.
• Working with departments, particularly Finance, to determine reporting requirements and generate reports that meet business needs.
• Developing and maintaining standard queries and reports.

Lottery Administration

• Coordinating lottery requirements. This includes: a pplying for licenses with the Nova Scotia Lottery Commission , ensuring compliance requirements are met , setting up online giving platforms , p rocessing payments , t icket accounting and reconciliation , and liaising with regional teams.

Automation & Process Improvement

• Automate routine database and application support tasks to improve efficiency and reduce manual effort.
• Develop scripts and workflows to streamline data processing, reporting, and system monitoring.
• Create automated solutions for database maintenance, health checks, and operational support activities.
• Improve process reliability by reducing manual errors and standardizing recurring tasks.
• Collaborate with cross-functional teams to identify automation opportunities and optimize business processes.

Direct Mail and Communications

• Coordinating the logistics of direct marketing activities, including: m ailing and emailing receipts, direct mail campaigns, development correspondence and relationships with Canada Post and direct marketing partners.

General Support

• Assisting with fundraising event logistics, including setup and teardown when required.
• Performing other related duties as assigned.

Qualifications

• Education or demonstrable equivalent experience in fundraising, fundraising management, database management, or a related field is required for this position.
• A CFRE designation would be considered an asset but is not required for this position.
• Advanced knowledge and experience working with donor management systems, including Raiser’s Edge.
• Experience supporting fundraising, donor relations, stewardship and gift processing.
• Strong working knowledge of Microsoft platforms.
• Strong knowledge of automation tools and workflow development.
• Excellent English language written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to prioritize multiple projects.
• Ability to work collaboratively with volunteers and staff.
• Must work well independently and in a team environment.
• The ability to travel throughout Nova Scotia and a valid Driver’s license is an asset for this role.

What We Offer:

• Dental and health benefits including Teladoc telemedicine service (after 3 months).
• RRSP matching contributions (after 1 year)
• Internal employee rewards program.
• Employee discount for veterinary services, pet food and at SPCA thrift stores.

The Nova Scotia SPCA is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability. Preference will be given to qualified candidates who self-identify as African Nova Scotians, racially visible persons, persons with disabilities, Aboriginal persons and persons of the LGBTQ+ community. We encourage applicants to self-identify.

We thank all applicants for their interest in a career at the Nova Scotia SPCA, however, only those selected for screening will be contacted.