Design Specialist II Policy (Wireless Core Team)

TELUS; Toronto; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading telecommunications provider seeks a skilled engineer to oversee the architecture design and operations for their Wireless Policy Network. The successful candidate will lead initiatives in automating deployment processes, managing network performance, and collaborating with cross-functional teams. Ideal candidates should possess a degree in Computer Science, strong experience in wireless core systems, and proficiency in containerization tools. This full-time role is based in Canada.

Qualifications

• 5 years of experience in wireless core architecture design and operations.
• Expertise in network resource management and quality of service.
• Familiarity with software development lifecycle and CI/CD.

Responsibilities

• Lead architecture design and operational support for Wireless Policy Network.
• Create and optimize CI/CD pipelines for deployment processes.
• Manage Network Operations Center tickets and troubleshoot issues.

Skills

5 years of progressive experience in 3G/4G/5G Wireless Core

Expertise in Policy and Charging Rule Function

Strong knowledge of Service-Based Architecture (SBA)

Hands-on experience across multiple vendors (Cisco, Ericsson)

Proficiency in containerization ecosystems (Docker, Kubernetes)

Education

Bachelor's degree in Computer Science or related field

Tools

Wireshark

GitLab

Splunk

Job description

Join our team and what we will accomplish together

The Wireless Core Team is responsible for end‑to‑end network architecture development and operations including service orchestration and automation. We design, develop, maintain and support the Wireless Core and Policy Network and its services.

Working as a team we introduce cutting‑edge technology and software to drive network orchestration and automation in the rapidly evolving 5G ecosystem, propelling TELUS's digital transformation.

We create previously impossible solutions to deliver unique and rich wireless experiences for our customers. These innovative solutions revolutionize connectivity, enhance quality of life and spark global innovation by enabling cellular networks and expanding access to the digital world.

You will play a pivotal role in redefining customer experiences by providing strategic guidance, managing change and leveraging state‑of‑the‑art security and AI to deliver reliable, cost‑effective products.

What you’ll do

• Be part of the team that leads the architecture design and operational support for TELUS Wireless Policy Network (PCRF / PCF).
• Design, deploy, integrate and support scalable high‑availability carrier‑grade systems to handle increasing demands with a focus on performance and includes Policy and Wireless Core Network functions such as PCRF / PCFSMF / SPGW‑C AMF / MME / SGSN UPF / SPGW‑U / GGSN NRF / NSSF etc.
• Create and optimize CI/CD pipelines to automate testing and deployment processes, reducing time from development to production.
• Manage Network Operations Center (NOC) tickets, troubleshoot issues with cross‑functional teams and conduct root‑cause analyses to prevent recurrence.
• Develop Methods of Procedure (MoP) documents for new functionalities, configurations and break‑fix scenarios.
• Lead testing and validation in all deployments in adherence to TELUS Change Management Process.
• Collaborate on Wireless Policy Network projects with teams such as RAN, Wireless Core, Signaling, Virtualized Infrastructure, IMS / Voice, SDM / HSS / UDM Databases, Charging and Business Operations.
• Participate in design dimensioning and roadmap discussions.
• Manage the lifecycle of Wireless Policy Network products including scaling, patching, upgrading and maintaining network functions.
• Execute and assist on Proofs of Concept trials.
• Contribute actively to Agile team discussions sharing progress and providing input on design, development projects and operations.
• Work with RedHat OpenShift and other infrastructure‑layer tools in a CaaS / PaaS model.
• Develop and maintain KPI dashboards to monitor performance and traffic patterns.
• Automate health checks, preventive maintenance, configuration changes and operational tasks through CI/CD pipelines.
• Analyze network performance, resolve complex issues and optimize architecture.
• Participate in incident handling, root‑cause analysis and operational on‑call rotation.

What you bring

• 5 years of progressive experience in 3G / 4G / 5G Wireless Core in architecture design, implementation and operations.
• Expertise in Policy and Charging Rule Function, Policy Enforcement, Quality of Service (QoS), Network Resource Management, VoLTE, VoNR, EPS‑Fallback and Network slicing.
• Hands‑on experience across multiple vendors (Cisco, Ericsson, Samsung, Nokia, Amdocs).
• Strong knowledge of Service‑Based Architecture (SBA), LTE, HTTP/2, Diameter, Sigtran SS7, REST / SOAP APIs and 5G protocols.
• Extensive experience with protocol stacks including Gx/Rx/Sy/N7/N28/N15 and Service‑Based Interfaces (SBI).
• Proficiency in containerization ecosystems (Docker, Kubernetes, RedHat OpenShift) and orchestration.
• Advanced troubleshooting skills with tools like Wireshark and PCAP.
• Strong understanding of TCP/IP networking (TCP / UDP / IP / SCTP / GTP / Diameter).
• Experience with software development lifecycle and CI/CD pipelines (GitLab, Agile methodologies).
• Familiarity with data analytics tools such as Splunk, Netscout, Grafana and Google Cloud Observability.
• A bachelor's degree in Computer Science, Information Technology, Electrical Engineering or a related STEM field.

Great‑to‑have

• Experience with Public Cloud Native Services (AWS, GCP).
• Knowledge of Radio Transport Signaling and Infrastructure product design, development and testing.
• Programming skills in Python, Ansible or API development in production environments.
• Familiarity with containerization tools (Docker, Kubernetes, OpenStack).

Location: Any major Canadian city

Employment type: Full‑Time

Vacancy: 1