Design & Sales Expert - Remote

Crate and Barrel; Toronto; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading home furnishings retailer is seeking a Remote Design & Sales Expert based in Ontario to drive sales and provide enriching experiences for customers. This role involves creating elevated designs through virtual consultations, working with various design tools, and maximizing customer satisfaction. You will need a strong background in interior design or furniture sales, excellent communication skills, and the ability to work remotely and in various locations.

Qualifications

• 1+ years of relevant experience in Furniture Sales or Home Decor Design.
• Understanding of basic design functions including spatial planning.
• Reliable transportation and ability to commute where necessary.

Responsibilities

• Drive sales through enriching customer interactions and providing elevated design offerings.
• Create moodboards and floor plans using design tools.
• Identify and contact potential customers to generate new business.

Skills

Interior design basics

Sales techniques

Customer service

Communication skills

Tools

2D and 3D design tools

Google Suite

Video conferencing tools

Job description

Overview

Overview

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the . and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindsetand a background in interior design or furniture sales to join our team and grow Crate&Barrel'sbrand withinOntario's Simcoe Regionas aDesign & Sales Expert who will be remotely based within those communities.

Thisnew role of aSimcoebased RemoteDesign & Sales Expertwill serve as the connection between the store and those customers outside its primary radius, to sellproducts by providing in-homeand virtualconsultations using design tools and services to plan and designtheirspaces. Through elevated designs and delivering on the Customer Experience, theRemoteDesigner & Sales Expert will maximize company sales growth and profitability by delivering an amazing experience for the customer through expertise, teamwork, passion for design, design tools and creative selling skills.

A day in the life as a Remote Design & Sales Expert...

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in-home and virtually with customers
• Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations
• Identify and contact potential customers, businesses, and / or industries which may yield new businessthrough various networking platforms and outreach
• Provide personalized sales and service experiences to new and existing customers to build lasting relationships resulting in repeat business
• Possess a clear understanding of the brand aesthetics and merchandising strategy
• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers by demonstrating superior selling skills
• Support store training and educating on design services, to drive a clear understanding of design services and offerings

What you’ll bring to the table…

• Ability to work in different locations (work from home, on site at a customer’s home, and occasionally in store)
• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
• Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants / needs
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning

We’d love to hear from you if you have…

• 1+ years of relevant experience in Furniture Sales / Home Decor Design or retail / customer service.
• Primary residence in the city of Barrie
• Experience working one on one with clients and recommending solutions
• Proficient in Google platforms, virtual communication, design tool experience preferred
• Reliable transportation and the ability to commute to neighboring areas and North York (mileage reimbursement offered)