Design & Sales Expert - Remote

Crate & Barrel; Toronto; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading home furnishings retailer is seeking a Remote Design & Sales Expert in Ontario's Simcoe Region. The role involves providing in-home and virtual consultations to create design solutions for customers. Candidates should have a background in furniture sales or interior design and strong technology skills. Exceptional communication and customer service abilities are essential. Join us to enhance customer experiences and maximize sales growth in a dynamic market.

Benefits

Mileage reimbursement

Flexible working locations

Employee discounts

Qualifications

• 1+ years of relevant experience in Furniture Sales/Home Decor Design or retail/customer service.
• Strong affinity for technology, including 2D and 3D tools.
• Excellent communication skills.

Responsibilities

• Drive sales through enriching customer interactions.
• Create designs using preferred design tools.
• Identify potential customers through networking.

Skills

Communication skills

Design functions understanding

Technology affinity

Client interaction

Tools

Google suite

Design tools

Job description

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset and a background in interior design or furniture sales to join our team and grow Crate&Barrel's brand within Ontario's Simcoe Region as a Design & Sales Expert who will be remotely based within those communities.

This new role of a Simcoe based Remote Design & Sales Expert will serve as the connection between the store and those customers outside its primary radius, to sell products by providing in-home and virtual consultations using design tools and services to plan and design their spaces. Through elevated designs and delivering on the Customer Experience, the Remote Designer & Sales Expert will maximize company sales growth and profitability by delivering an amazing experience for the customer through expertise, teamwork, passion for design, design tools and creative selling skills.

Responsibilities

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in-home and virtually with customers
• Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations
• Identify and contact potential customers, businesses, and/or industries which may yield new business through various networking platforms and outreach
• Provide personalized sales and service experiences to new and existing customers to build lasting relationships resulting in repeat business
• Possess a clear understanding of the brand aesthetics and merchandising strategy
• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers by demonstrating superior selling skills
• Support store training and educating on design services, to drive a clear understanding of design services and offerings

What you’ll bring to the table

• Ability to work in different locations (work from home, on site at a customer’s home, and occasionally in store)
• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
• Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning
• 1+ years of relevant experience in Furniture Sales/Home Decor Design or retail/ customer service
• Primary residence in the city of Barrie
• Experience working one on one with clients and recommending solutions
• Proficient in Google platforms, virtual communication, design tool experience preferred
• Reliable transportation and the ability to commute to neighboring areas and North York (mileage reimbursement offered)

We’d love to hear from you if you have

• 1+ years of relevant experience in Furniture Sales/Home Decor Design or retail/ customer service
• Primary residence in the city of Barrie
• Experience working one on one with clients and recommending solutions
• Proficient in Google platforms, virtual communication, design tool experience preferred
• Reliable transportation and the ability to commute to neighboring areas and North York (mileage reimbursement offered)

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.