Derivatives Trade Floor Support Analyst — Front-to-Back Ops

Scotiabank; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Trade Floor Support Analyst to provide critical support for in-house derivatives trading platforms. The role involves collaboration with front office users to resolve system issues, perform trade analysis, and enhance trading systems. The ideal candidate will have experience in business analysis, knowledge of Capital Markets, and familiarity with tools like JIRA and SQL. Offering a competitive rewards program and commitment to diversity and inclusion.

Benefits

Diversity and Inclusion programs

Online courses and tuition assistance

Flexible vacation and personal days

Community Engagement opportunities

Qualifications

• 2–4 years of experience as a Business Analyst in technology or application support.
• Exposure to Capital Markets, Rates Trading, or OTC Derivatives preferred.
• Strong communication and documentation skills.

Responsibilities

• Provide first-line support for derivatives trading platforms.
• Manage incidents and perform root cause analysis.
• Gather and document business requirements for enhancements.

Skills

Business Analysis

Capital Markets

Agile methodologies

JIRA

Excel

SQL

Unix

Python

Tools

Confluence

Job description

A leading financial institution in Toronto is seeking a Trade Floor Support Analyst to provide critical support for in-house derivatives trading platforms. The role involves collaboration with front office users to resolve system issues, perform trade analysis, and enhance trading systems. The ideal candidate will have experience in business analysis, knowledge of Capital Markets, and familiarity with tools like JIRA and SQL. Offering a competitive rewards program and commitment to diversity and inclusion.