Deputy COO, Canada: Regional Operations Leader

iCapital Network; Toronto; Hybrid; CAD 250,000 +; Full time

Job summary

A financial services firm in Canada is hiring a Deputy Chief Operating Officer (COO) to lead operational initiatives and ensure client satisfaction across teams. The ideal candidate will have over 12 years in operations with a strong leadership background in complex environments. This role supports a hybrid work arrangement with four days in-office and one remote. A comprehensive benefits package and a commitment to inclusivity are included.

Benefits

Comprehensive benefits package

Unlimited Paid Time Off (PTO)

Remote work flexibility

Qualifications

• 12+ years in operations, business management, or program leadership.
• Experience working across Canadian markets preferred.
• Background in financial services or consulting.

Responsibilities

• Lead and coordinate operational initiatives across Canada.
• Ensure client satisfaction and operational efficiencies.
• Facilitate communication between regional and global teams.

Skills

Operations expertise

Leadership skills

Interpersonal skills

Strategic thinking

Problem-solving

Job description

A financial services firm in Canada is hiring a Deputy Chief Operating Officer (COO) to lead operational initiatives and ensure client satisfaction across teams. The ideal candidate will have over 12 years in operations with a strong leadership background in complex environments. This role supports a hybrid work arrangement with four days in-office and one remote. A comprehensive benefits package and a commitment to inclusivity are included.