Department Supervisor Full-Time - 7034 Sault Ste Marie

The Home Depot Canada; Sault Ste. Marie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading home improvement retailer based in Sault Ste. Marie is seeking a Department Supervisor to lead and inspire associates, ensuring exceptional customer service and effective team performance. Responsibilities include managing staffing levels, reviewing sales reports, and maintaining inventory plans. Ideal candidates will have supervisory experience and excellent organizational skills.

Benefits

Health and Dental Benefits

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Qualifications

• 1-2 years experience as a supervisor or leading teams.
• Ability to work a flexible schedule including days, evenings, and weekends.
• Strong merchandising and product knowledge.

Responsibilities

• Lead and inspire associates to provide exceptional customer service.
• Ensure department staffing levels meet business needs.
• Manage associate performance through development and feedback.
• Review sales reports and make recommendations for improvement.
• Maintain inventory and overhead organizational plans.
• Resolve customer issues as appropriate.

Skills

Organizational skills

Interpersonal skills

Customer service skills

Decision making

Problem solving

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement

The Home Depot Values that inspire teamwork and camaraderie amongst department leaders and associates.

What You Will Be Doing

• Leading and inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge.
• Ensuring department staffing levels meet business needs.
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback.
• Reviewing sales & other reports while working with the assistant manager to make recommendations for improvement on inventory, overhead organization and cross merchandising in order to drive sales.
• Maintaining 100% in stock and overhead organizational plans.
• Investigating, resolving and escalating customer issues as appropriate.
• Communicating store sales, event and promotional activities through rallies and weekly department meetings.
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed.

What We Are Looking For

• Ability to work a flexible schedule; including days, evenings and weekends.
• Excellent organizational, interpersonal and customer service skills.
• Excellent decision making ability and problem solving skills.
• 1-2 years experience as a supervisor/leading teams.