Department Sales Manager, Hardgoods

Sporting Life; Markham; Hybrid; CAD 50,000 - 58,000; Full time

Benefits offered by this job

Benefits package

Employee discounts

Hybrid environment

Vendor Pro Deals

Product training

Job summary

Sporting Life in Markham, Ontario, invites you to join as the Hardgoods Department Manager for Ski and Bikes, leading an energetic team and delivering outstanding customer experiences.

You will coach staff, manage scheduling, inventory and merchandising while driving sales targets in a fast-paced hybrid store environment, ensuring top-grossing performance and customer satisfaction.

Qualifications

• 2-4 years of retail leadership experience.
• Experience in delivering exceptional customer service.
• Ability to coach and develop a high-performing team.
• Strong communication and organizational skills.

Responsibilities

• Lead Ski and Bikes team and deliver standout retail experiences.
• Coach staff, manage scheduling, inventory and merchandising.
• Drive sales targets and monitor department KPIs.
• Ensure health and safety and adherence to store policies.

Skills

Retail leadership

Customer service

Team motivation

Communication skills

Multitasking

Job description

Are you passionate about hitting the slopes or cruising mountain trails?

Join us as a Hardgoods Department Manager leading our Ski and Bikes team, delivering incredible experiences to our customers who love adventure as much as we do.

Since 1979, We have been Canada’s go-to destination for performance-driven gear and stylish outdoor fashion. From skiing to cycling, we’re here to outfit families for their next adventure with apparel, footwear, equipment, and accessories for everyone.

Why Work Here?

• Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
• Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
• Team-first culture that celebrates an active, sports lifestyle.
• Fun, fast-paced hybrid environment where your passion for sport and style belongs. Vendor Pro Deals and expert product training to fuel your knowledge and performance.
• A salary range of $50,000 - $58,000 (dependent on experience), bonus, and opportunities to grow your career in the sports lifestyle.

What You’ll Do;

As a leader on our shop floor, you’ll blend your love for the outdoors with operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding customer service, fostering a fun, inclusive, and high-performing team environment.

While partnering with your assistant manager to achieve sales targets, manage team KPIs, and maximize profitability. You’ll coach your team to be product and trend experts, ensuring they’re equipped to guide customers to their perfect gear. You’ll manage scheduling, inventory, and merchandising to keep your department running smoothly and looking sharp.

• Deliver outstanding customer service, resolving issues promptly and ensuring customer satisfaction at every interaction.
• Executing visual merchandising standards, including analyzing product needs and implementing weekly plans to optimize sales.
• Acting as Manager on Duty, leading by example in daily operations, motivating the team, and ensuring adherence to store policies and procedures.
• Prioritizing health and safety by identifying workplace hazards, providing training, and adhering to Occupational Health and Safety standards.
• Supporting recruitment, staff development, and performance appraisals to build a strong, high-performing team.

What You’ll Bring;

• A love for skiing and biking and a passion for outdoor adventures that’s contagious.
• With 2-4 years of retail leadership experience, you’ve successfully led teams to hit goals and elevate customer experiences.
• You’re results-driven, entrepreneurial, and motivated by challenges.
• Strong communicator who knows how to motivate, engage, and get things done.
• You’re an organized multitasker who thrives on juggling priorities.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organization.

Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

Who We Are;

Sporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The mix of sport and fashion is what makes us unique.

YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and camping and want to inspire our customers to do the same. You believe in the spirit of team, adapting to the ever changing retail environment, being part of constant innovation and working alongside the best leaders, associates and vendors in the business. We are looking for those who live what we sell every day and who celebrate the love of sport and an active way of living.

Sporting life is a member of the Sporting Life Group, a Fairfax Financial Holdings Limited company, and is a leading Canadian sports lifestyle retail organization comprising iconic banners, Golf Town, Sporting Life and Team Town. Operating from coast to coast, both Golf Town, Sporting Life and Team Town’s fleet of stores inspire Canadians to get outside and live an active lifestyle, whether it’s playing some of Canada’s top golf courses, running through community trails, experiencing the exhilarating feeling of the hills, or any sports activity in between fit for the individual or whole family.

Come work with us! Experience what it’s like to work in a fun and engaging environment where you’ll be challenged and inspired to contribute to both brands and surrounded by like-minded teams who have a passion for the game of golf, are devoted to outdoor and team activities and sports.