Department Manager, Category

MEC; Vancouver; On-site; CAD 56,000 - 69,000; Full time

Job summary

MEC in Vancouver seeks a Department Manager, Category, to lead product categories, manage store-floor assortment, and drive strong member outcomes through merchandising and people leadership. You’ll oversee inventory flow, pricing, visuals, and collaborate with the General Manager and Senior Staff Team to boost sales and inventory productivity.

Regular presence on the sales floor is required. The role emphasizes coaching teams, maintaining inclusion, and delivering excellent customer experiences

Qualifications

• 1–3 years of leadership experience in a retail or service environment.
• Strong operational and business acumen, with the ability to interpret KPIs and translate insights into action.
• Experience with inventory management, merchandising execution, and retail systems.

Responsibilities

• Lead assigned product categories to deliver a compelling, market-relevant assortment.
• Drive merchandising strategies and floor plans in line with directives.
• Use sales insights to address performance gaps and capitalize on opportunities.
• Ensure pricing, signage, and presentation standards to support easy shopping.

Skills

Leadership

Operational acumen

KPIs interpretation

Communication

Team collaboration

Outdoor lifestyle passion

Tools

OMS

Microsoft D365

ADP

Job description

Why Join MEC

At MEC, our purpose is to equip people for a lifetime of great outdoor experiences and adventure. Our home is on the trail—and everything we do is grounded in a deep belief in the power of the outdoors to build confidence, connection, and community.

What sets MEC apart is our deep expertise, thoughtful product curation, and strong community connection, all focused on serving our members. Our teams bring lived outdoor experience and product knowledge to every interaction, helping members find the right gear and guidance for where they’re going next. We curate products with intention—prioritizing quality, performance, and sustainability—so members can trust what they buy and how it’s made. And we show up in our communities through local partnerships, events, and shared outdoor experiences that extend far beyond our store walls.

We’re a people-first organization, grounded in our values of respect, integrity, inclusivity, collaboration, and accountability. Our leaders play a hands-on role in bringing these values and differentiators to life—building strong teams, leading with care and clarity, and ensuring every decision supports meaningful experiences for our members, our staff, and the places we love to explore.

The Opportunity

As the Department Manager, Category, you are a key store leader accountable for driving strong business and member outcomes through effective product category leadership, operational execution, and people leadership.

Reporting to the General Manager, you oversee assigned product categories and are responsible for store-floor assortment, inventory flow, merchandising execution, pricing, and visual standards. You lead and develop teams, partner with the Senior Staff Team, and use business insights to improve sales performance, inventory productivity, and in-store execution.

What You’ll Be Responsible For

Category & Merchandising Leadership

• Lead assigned product categories to deliver a compelling, market-relevant assortment


• Execute merchandising strategies and floor plans in alignment with Support Office direction


• Use product and sales insights to address performance gaps and capitalize on selling opportunities


• Ensure accurate pricing, signage, and presentation standards to support ease of shop

Inventory & Availability

• Partner with ARA teams to secure product based on sell-through, inventory trends, and store needs


• Drive consistent replenishment and product availability across assigned categories


• Identify risks, overstocks, gaps, and opportunities using inventory and sales reporting

People Leadership & Development

• Lead, coach, and develop category teams through training, feedback, and regular check-ins


• Identify skill gaps in product knowledge, merchandising, and inventory execution


• Support recruitment, onboarding, and performance management in partnership with the General Manager


• Foster an inclusive, respectful, and high-engagement team environment

Business & Store Operations

• Analyze category and store performance metrics to drive sales, margin, and inventory productivity


• Build business acumen within teams by connecting daily execution to store and category results


• Execute operational, visual merchandising, loss prevention, and health & safety standards


• Complete opening/closing duties and support daily store operations as required

What You Bring

• 1–3 years of leadership experience in a retail or service environment with accountability for category operations and people leadership


• Strong operational and business acumen, with the ability to interpret KPIs and translate insights into action


• Experience with inventory management, merchandising execution, and retail systems (e.g., OMS, Microsoft D365, ADP)


• Demonstrated ability to coach and develop teams in fast-paced, operationally complex environments


• Strong communication and collaboration skills, with the ability to partner across store leadership teams


• Passion for outdoor activities and the outdoor lifestyle, with the ability to translate that passion into credible product leadership


• Flexibility to work evenings, weekends, and holidays as required

Work Environment

This is an active, hands-on leadership role requiring regular presence on the sales floor and in back-of-house areas. The role includes standing, walking, lifting (up to 50 lbs), and navigating varied store environments while supporting teams and daily operations.

Our Commitment to Inclusion

MEC is an equal opportunity employer committed to building an inclusive, respectful, and barrier-free workplace. We value diversity and believe our teams are stronger when everyone feels safe, supported, and able to be themselves at work.

Compensation

The salary range for this role is $56,000 to $69,000 per year. The final offer will be based on the candidate’s skills, experience and qualifications relative to the role.