Department Manager, Category

Mountain-Equipment-Company-; Nanaimo; On-site; CAD 48,000 - 60,000; Full time

Job summary

Mountain Equipment Co-op (MEC) in Nanaimo, BC, is seeking an experienced Department Manager, Category to lead product categories, inventory flow, merchandising execution, pricing, and visual standards on the sales floor.

Reporting to the General Manager, you will lead category teams, drive sales performance, partner with senior staff, and ensure a respectful, inclusive, high-engagement environment while supporting daily store operations.

Qualifications

• 1–3 years of leadership experience in retail with category operations
• Strong operational and business acumen to interpret KPIs
• Experience with inventory management and retail systems
• Ability to coach and develop teams in fast-paced environments
• Willingness to work evenings, weekends, and holidays

Responsibilities

• Lead assigned product categories to deliver market-relevant assortment
• Execute merchandising strategies and floor plans
• Use product and sales insights to address performance gaps and opportunities
• Ensure accurate pricing, signage, and presentation standards
• Partner with teams to secure products based on sell-through
• Drive replenishment and product availability across categories
• Analyze category and store performance metrics
• Complete opening/closing duties and support store operations

Skills

Leadership experience

Operational acumen

Inventory management

Merchandising execution

Retail systems

Coaching teams

Communication skills

Outdoor lifestyle passion

Tools

OMS

Microsoft D365

ADP

Job description

Salary Range: $48,100.00 To $60,200.00 Annually

Why Join MEC

At MEC, our purpose is to equip people for a lifetime of great outdoor experiences and adventure. Our home is on the trail—and everything we do is grounded in a deep belief in the power of the outdoors to build confidence, connection, and community.

What sets MEC apart is our deep expertise, thoughtful product curation, and strong community connection, all focused on serving our members. Our teams bring lived outdoor experience and product knowledge to every interaction, helping members find the right gear and guidance for where they’re going next. We curate products with intention—prioritizing quality, performance, andsustainability—so members can trust what they buy and how it’s made. And we show up in our communities through local partnerships, events, and shared outdoor experiences that extend far beyond our store walls.

We’re a people-first organization, grounded in our values of respect, integrity, inclusivity, collaboration, and accountability. Our leaders play a hands-on role in bringing these values and differentiators to life—building strong teams, leading with care and clarity, and ensuring every decision supports meaningful experiences for our members, our staff, and the places we love to explore.

The Opportunity

As the Department Manager, Category, you are a key store leader accountable for driving strong business and member outcomes through effective product category leadership, operational execution, and people leadership.

Reporting to the General Manager, you oversee assigned product categories and are responsible for store-floor assortment, inventory flow, merchandising execution, pricing, and visual standards. You lead and develop teams, partner with the Senior Staff Team, and use business insights to improve sales performance, inventory productivity, and in-store execution.

What You’ll Be Responsible For:

• Lead assigned product categories to deliver a compelling, market-relevant assortment
• Execute merchandising strategies and floor plans in alignment with Support Office direction
• Use product and sales insights to address performance gaps and capitalize on selling opportunities
• Ensure accurate pricing, signage, and presentation standards to support ease of shop
• Partner with ARA teams to secure product based on sell-through, inventory trends, and store needs
• Drive consistent replenishment and product availability across assigned categories
• Identify risks, overstocks, gaps, and opportunities using inventory and sales reporting
• Lead, coach, and develop category teams through training, feedback, and regular check-ins
• Identify skill gaps in product knowledge, merchandising, and inventory execution
• Support recruitment, onboarding, and performance management in partnership with the General Manager
• Foster an inclusive, respectful, and high-engagement teamenvironment

Business & Store Operations

• Analyze category and store performance metrics to drive sales, margin, and inventory productivity
• Build business acumen within teams by connecting daily execution to store and category results
• Execute operational, visual merchandising, loss prevention, and health & safety standards
• Complete opening/closing duties and support daily store operations as required

What You Bring

• 1–3 years of leadership experience in a retail or service environment with accountability for category operations and people leadership
• Strong operational and business acumen, with the ability to interpret KPIs and translate insights into action
• Experience with inventory management, merchandising execution, and retail systems (e.g., OMS, Microsoft D365, ADP)
• Demonstrated ability to coach and develop teams in fast-paced, operationally complex environments
• Strong communication and collaboration skills, with the ability to partner across store leadership teams
• Passion for outdoor activities and the outdoor lifestyle, with the ability to translate that passion into credible product leadership
• Flexibility to work evenings, weekends, and holidays as required

This is an active, hands-on leadership role requiring regular presence on the sales floor and in back-of-house areas. The role includes standing, walking, lifting (up to 50 lbs), and navigating varied store environments while supporting teams and daily operations.

Our Commitment to Inclusion

MEC is an equal opportunity employer committed to building an inclusive, respectful, andbarrier-free workplace. We value diversity and believe our teams are stronger when everyone feels safe, supported, and able to be themselves at work.

Compensation

This role ranges from $48,100 to $60,200 depending on skills and experience.