Dental Receptionist

Kanata Dental Centre; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A dental office in Ottawa seeks a dedicated Dental Receptionist to be the first point of contact for patients. Responsibilities include greeting patients, managing appointments, and ensuring smooth communication between patients and dental staff. Ideal candidates should possess strong organizational and interpersonal skills, with prior experience in a medical or dental setting preferred.

Qualifications

• Previous experience in a front desk role within a medical or dental office preferred.
• Familiarity with electronic medical records systems, specifically Epic, is a plus.
• Proficient in using phone systems and computers.

Responsibilities

• Greet patients and manage check-in processes efficiently.
• Schedule appointments using office scheduling software and maintain EMR.
• Process insurance claims and verify coverage details.

Skills

Communication

Organizational skills

Detail-oriented

Interpersonal skills

Tools

Electronic medical records (EMR)

Office equipment

Job description

The ideal candidate has to be outgoing with excellent communication skills, reliable, organized, and detail-oriented. Seeking a team player that performs well independently.

Our office culture is collaborative and supportive of each other. We offer a great work environment where you can further your career and feel motivated to learn.

Daily tasks include:

• Greeting office visitors and managing patient intake
• Answeringand routing incoming calls, emails, and texts
• Scheduling and managing patient appointments
• Updating profile and insurance information
• Submissions of claims and collecting payments
• Assist with billing inquiries and maintain organized financial records.
• Ensure the front desk area is tidy and welcoming for patients.
• Collaborate with dental staff to facilitate smooth patient flow and address any scheduling conflicts.
• Performing other administrative duties as required

Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing the administrative tasks of our dental office. This role requires proficiency in handling front desk operations, managing electronic medical records, and ensuring a smooth flow of communication between patients and dental staff.

Duties

• Greet patients warmly and manage check-in/check-out processes efficiently.
• Schedule appointments and confirm patient visits using office scheduling software.
• Maintain accurate electronic medical records (EMR) and ensure all patient information is up to date.
• Handle incoming phone calls, respond to inquiries, and direct calls to appropriate personnel.
• Process patient insurance claims and verify coverage details as needed.
• Stay informed about medical terminology relevant to dental procedures to assist in patient communication.

Experience

• Previous experience in a front desk role within a medical or dental office is preferred.
• Familiarity with electronic medical records systems, specifically Epic, is a plus.
• Strong understanding of medical terminology related to dental practices.
• Proficient in using office equipment, including phone systems and computers.
• Excellent organizational skills with attention to detail in administrative tasks.
• Strong interpersonal skills with the ability to communicate effectively with patients and staff alike.

If you are passionate about providing excellent patient care and have the necessary skills to thrive in a fast-paced dental environment, we encourage you to apply for this rewarding position as a Dental Receptionist.

Pay: From $21.00 per hour. Will increase with experience and performance.

Schedule:

• Monday to Saturday

START DATE: 12/01/2024

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.

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