Dental Receptionist

Smiles Dental Group; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A dental service provider located in Edmonton is seeking a dedicated Dental Receptionist to manage patient scheduling, handle inquiries, and support clinical teams. This role offers opportunities for growth within a stable and supportive environment, focusing on exceptional patient care and teamwork. Candidates should take pride in their work and possess strong communication skills, attention to detail, and a commitment to patient care.

Benefits

Structured training

Opportunities for growth

Supportive team environment

Responsibilities

• Manage patient scheduling and daily appointment flow.
• Handle phone and in-person inquiries with professionalism.
• Maintain accurate patient records and confidential information.
• Process payments, issue receipts, and handle insurance billing.
• Support clinical teams with smooth communication and coordination.
• Address and resolve patient concerns with empathy and efficiency.

Skills

Patient management

Professional communication

Record keeping

Insurance billing

Empathy

Job description

Job Description

As the largest privately owned dental group in Northern Alberta, Smiles Dental Group is built on a commitment to exceptional patient care, teamwork, and long-term professional growth.

We’re looking for a dedicated, experienced Dental Receptionist who takes pride in their work and wants to grow with a stable, supportive team that offers a rewarding career.

Your Role

• Manage patient scheduling and daily appointment flow
• Handle phone and in-person inquiries with professionalism
• Maintain accurate patient records and confidential information
• Process payments, issue receipts, and handle insurance billing
• Support clinical teams with smooth communication and coordination
• Address and resolve patient concerns with empathy and efficiency

Company Description

Smiles Dental Group is a fast-growing, patient-focused organization where you’ll feel supported, valued, and part of something that’s genuinely moving forward. We invest in our team just as much as we invest in our clinics — that means clear systems, strong leadership, and a culture that rewards initiative and professionalism. You’ll work with a team that communicates well, respects each other’s strengths, and genuinely enjoys collaborating. We offer structured training, opportunities to grow into new roles, and the stability of a well-established group with multiple locations across the Edmonton area. If you’re looking for a workplace that’s organized, efficient, and truly committed to both patient care and team success, Smiles Dental Group is the right fit.