Dental Administrator - Ferris Lane Dental

Dentalcorp; Barrie; On-site; CAD 40,000 - 50,000; Full time

Job summary

A modern dental practice in Barrie, Ontario, is seeking an Administrator who thrives in a patient-centered environment. This role requires at least 1 year of Administrator experience, with a clinical background being a plus. Key responsibilities include managing patient interactions, scheduling appointments, and billing. The practice offers competitive compensation and various employee benefits including a corporate gym membership program and career development opportunities.

Benefits

Competitive compensation

Corporate gym membership program

Employee and Family Assistance Program

Career development opportunities

Work-life balance and flexibility

Access to modern technology

Qualifications

• Minimum 1 year of Administrator experience required.
• Clinical background considered an asset.
• Experience with Dental software is preferred.

Responsibilities

• Make a positive and lasting impression on patients.
• Optimize the appointment schedule with limited gaps.
• Manage all patient calls and inquiries professionally.
• Handle billing, payments, and communicate fee inquiries.
• Maintain an accurate patient database and manage records.
• Process referral letters and patient correspondence.

Skills

Administrator experience

Dental software

Clinical background

Job description

About us: Join Ferris Lane Dental, a friendly and modern dental practice in Barrie, Ontario, committed to delivering high-quality, patient-centered care in a welcoming environment. Our skilled team offers a full range of dental services using the latest technology to ensure comfort and optimal oral health for every patient.

Located just minutes from Barrie’s waterfront and vibrant downtown, Ferris Lane Dental offers a great place to work and live—with access to beautiful parks, local shops, and a strong, growing community.

If you're a passionate dental professional looking to make a difference, we’d love to hear from you — apply today!

Schedule: Monday - Friday (1 Saturday a month)

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:

• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.