Delivery Network Manager

SwiftX Inc.; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

A logistics company in North America is seeking a Delivery Network Management Supervisor to oversee the onboarding and performance of its delivery network. The ideal candidate will manage relationships with service providers, optimize pricing policies, and ensure compliance with regulations while driving cost efficiency. This role offers a competitive compensation package and opportunities for career development.

Benefits

401K

Medical, Dental and Vision Insurance

Paid Time Off

Paid Sick Leave

Paid Holidays

Qualifications

• 3-5 years of experience in last mile delivery.
• Strong knowledge of DSP contract management and vendor negotiations.
• Experience with DSP or 3PL network management preferred.

Responsibilities

• Oversee DSP onboarding and contract management.
• Develop and optimize policies to improve delivery efficiency.
• Mitigate operational and financial risks within the network.

Skills

Management of DSP relationships

Risk management

Financial analysis

Communication

Problem-solving

Education

Bachelor’s degree in Supply Chain Management or related field

Job description

About SwiftX

SwiftX is dedicated to providing high-quality, local U.S. courier services and building the next generation e-commerce logistics network in North America.

Our leadership team comes from leading Chinese tech companies and global international logistics firms, bringing together exceptional expertise and management experience.

Position Overview

The Delivery Network Management Supervisor will oversee the onboarding, contract management, and performance optimization of our DSP network across the U.S. This role is critical in ensuring operational excellence, cost efficiency, and risk mitigation while supporting the company’s growth and scalability.

Key Responsibilities

1. DSP Network Management
   • Lead DSP onboarding, contract negotiation, and exit management.
   • Establish and maintain strong relationships with DSP partners.
   • Ensure compliance with company policies, pricing, and performance standards.
2. Pricing & Policy Management
   • Manage DSP pricing structures, cost approvals, and audit mechanisms.
   • Develop and optimize network-wide policies to improve delivery efficiency and cost-effectiveness.
3. Risk Management & Compliance
   • Identify and mitigate operational and financial risks within the delivery network.
   • Implement contract compliance reviews and performance risk assessments.
   • Enforce safety, service quality, and regulatory compliance standards.
4. Performance Optimization
   • Analyze DSP performance metrics to ensure service-level excellence.
   • Implement continuous improvement strategies for route optimization, cost reduction, and capacity management.
   • Collaborate with operations and strategy teams to scale network efficiency.

Minimum Qualifications

• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.
• 3–5 years of experience in last mile delivery company.
• Strong knowledge of DSP (Delivery Service Provider) contract management, vendor negotiations, and risk controls.
• Analytical mindset with strong problem-solving and financial analysis skills.
• Excellent communication and relationship management abilities.
• Experience with DSP or 3PL network management preferred.

Why Join SwiftX

• Be part of a dynamic and rapidly growing logistics company shaping the future of last-mile delivery.
• Competitive compensation & benefits package.
• Career development opportunities in a high-impact, fast-paced environment.

• 7 PTO days

• 5 Paid Sick Leave Days

• 6 Paid Holidays

• 401K

• Medical insurance, Dental and Vision Insurance, STD/LTD