Delivery Manager — SaaS Cloud Application (R&D)

CGS (Computer Generated Solutions); Canada; Remote; CAD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work hours

Career growth opportunities

Job summary

A leading technology solutions provider is seeking a Technical Delivery Manager to oversee the end-to-end delivery of SaaS cloud applications. This role involves managing project execution, prioritizing backlog, and driving quality assurance efforts using modern development practices and AI. Ideal candidates should have extensive experience in project management, Agile methodologies, and a strong technical background. The position is remote-first with a need for occasional travel and competitive compensation.

Qualifications

• 5+ years in Technical Project/Program Management delivering SaaS products in production.
• Experience with AWS and microservices.
• Strong Agile execution (Scrum/Kanban), backlog management, and story slicing.

Responsibilities

• Own the delivery plan and manage day-to-day project execution.
• Collaborate with Tech Leads on breaking work into epics/stories/tasks.
• Manage external QA resources and orchestrate testing processes.

Skills

Agile execution (Scrum/Kanban)

Cloud Application Delivery

SaaS Product Management

Team Leadership

Project Coordination

Quality Assurance Management

Technical Communication

AI-assisted Development

Education

5+ years in Technical Project/Program Management

Tools

AWS

TypeScript

React

Node.js

Job description

Overview

Delivery Manager — SaaS Cloud Application (R&D)

Reports to: VP, Research & Development. Type: Full-time.

We’re seeking a hands-on Technical Delivery Manager to drive the end-to-end delivery of a modern SaaS cloud application. You will translate the product roadmap into actionable plans for engineering, run the day-to-day execution (Scrum/Kanban), remove blockers quickly, and ship high-quality releases on schedule. You’re comfortable discussing technologies like Unity3D builds, Heygen, TypeScript/modern web stacks, and AWS architectures—and you champion pragmatic use of AI-assisted development to accelerate delivery while maintaining quality.

Role Summary

Responsibilities

• Delivery Leadership
• Own the delivery plan: scope, milestones, dependencies, and critical path across backend, web, and overall delivery.
• Run daily Scrum, sprint planning, reviews, and retros. Keep teams unblocked and laser-focused on priorities.
• Maintain a healthy, prioritized backlog; ensure stories have clear acceptance criteria and testability.
• Track and drive against KPIs (lead time, cycle time, throughput, sprint predictability, escape rate, deployment frequency).
• Technical Program Execution
• Collaborate with Tech Leads to break work into epics/stories/tasks aligned to architecture and performance goals.
• Coordinate build and release schedule and web app deployments (TypeScript/React/Node or similar) across environments.
• Quality & Release Management
• Manage external QA resources; define test strategy, coverage goals, and entry/exit criteria per release.
• Work with contract and/or AI-based quality measures.
• Orchestrate regression, performance, and security testing; ensure defects are triaged with clear SLAs.
• Own release notes, change approval, and production readiness checklists.
• AI-Assisted Development Enablement
• Promote responsible use of AI coding tools to speed delivery.
• Track impact on velocity and quality; iterate practices based on evidence.
• Proactively surface risks, blockers, and decisions; drive mitigations with owners and dates.
• Liaise with the VP of R&D via daily concise reports and structured weekly updates; escalate early and with options.
• Align engineering, product, design, and QA around scope, tradeoffs, and timelines.
• Process Improvement
• Apply Lean principles to remove waste and reduce WIP; keep teams focused on the smallest shippable value.
• Evolve team health rituals; ensure clarity of roles, ownership, and working agreements.

Qualifications

• 5+ years in Technical Project/Program Management delivering SaaS products in production.
• Working knowledge of modern SaaS pipelines/builds and TypeScript-based modern web development (e.g., React/Next.js, Node).
• Practical experience with AWS and microservices.
• Strong Agile execution (Scrum/Kanban), backlog management, story slicing, and acceptance criteria writing.
• Proven ability to translate roadmaps into epics/stories/tasks and drive cross-functional execution to deadlines.
• Comfortable reading code, discussing architectures, and facilitating technical trade-offs.
• Experience coordinating external QA vendors and managing multi-environment release schedules.
• Demonstrated adoption of AI-assisted development with measurable impact on velocity/quality.

Not Mandatory, But We Would Be Strongly Influenced By…

• Background in immersive/3D applications or real-time systems.
• AI assisted-coding success stories that can scale the team.

Tools & Stack (examples)

Reporting & Rhythm

• Daily: Standup + concise written update to VP of R&D (progress, plan, risks, asks).
• Release Management: Go/No-Go, runbook, rollout plan, incident/rollback procedures.

Success Metrics (first 90–180 days)

• ≥90% sprint goal attainment with ≤10% scope churn mid-sprint.
• 20–30% improvement in lead time/cycle time via waste removal and AI enablement.
• Reduction in escaped defects and MTTR; stable deployment frequency.
• Predictable release cadence with zero critical-release surprises.

Remote-first with core hours overlapping North America. Occasional travel for planning/on-sites (≤10%). Competitive compensation and benefits commensurate with experience.