Delivery Manager - IAM & PAM (100982)

WestJet; Calgary; On-site; CAD 90,000 - 110,000; Full time

Job summary

A leading airline company is seeking a Delivery Manager – Identity in Calgary, Alberta. This role requires expertise in identity and access management, focusing on operational leadership, strategy, process automation, and compliance adherence. Candidates should have experience with identity governance tools and a proven record of driving secure identity services. The position offers opportunities to collaborate with various teams and deliver automated solutions.

Responsibilities

• Lead operational IAM and PAM teams.
• Drive strategy and process automation.
• Ensure compliance and adhere to zero trust principles.

Job description

Overview of Role

The Delivery Manager – Identity is WestJet’s operational leader for enterprise Identity & Access Management (IAM) and Privileged Access Management (PAM). This people leadership role is accountable for the operational IAM and PAM teams, owning strategy, process automation and execution, and technology operations for identity governance (SailPoint) and privileged access management (CyberArk). The role drives measurable control maturity, ensures compliant access at scale, adheres with zero trust security principles, and partners closely with business stakeholders, Cybersecurity, Architecture, and Modern Workplace teams to deliver secure, automated, and resilient identity services.