Delivery Lead & Team Coach - Drive Orders & Service

Staples Canada; Yellowknife; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading office supply retailer in Yellowknife is looking for an associate to manage incoming orders and enhance sales while providing exceptional customer service. Responsibilities include order picking and packing, guiding other associates, and ensuring compliance with company standards. Ideal candidates should have a high school education and experience in customer service. Opportunities for leadership and development of skills are available.

Qualifications

• Ability to resolve customer concerns diplomatically.
• Capacity to communicate effectively with various mediums.
• Ability to work independently and seek assistance when required.

Responsibilities

• Maximize sales opportunities with customers.
• Pick and pack orders for delivery from store stock.
• Train and develop associates.

Skills

Leadership tendencies

Customer service

Effective communication

Organizational skills

Team collaboration

Education

High school diploma or equivalent

Job description

A leading office supply retailer in Yellowknife is looking for an associate to manage incoming orders and enhance sales while providing exceptional customer service. Responsibilities include order picking and packing, guiding other associates, and ensuring compliance with company standards. Ideal candidates should have a high school education and experience in customer service. Opportunities for leadership and development of skills are available.