Delivery Driver

Bud Supply Group; Lethbridge; Hybrid; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Wellness program

Internal learning & development

Team member discount

Perkopolis

Goodlife membership

Job summary

The FIKA Company in Lethbridge, AB is seeking a Delivery Driver to ensure safe, accurate, and timely delivery of orders from our retail locations to customers, while representing the brand professionally at the door. When not delivering, you may assist in-store operations and guest service.

You will be a brand ambassador, delivering exceptional guest experiences and supporting store operations as needed. This role requires weekend availability and a flexible schedule.

Qualifications

• Provincial Cannabis Certification required.
• 3-year Drivers Abstract required.
• Criminal Record Check required.
• Delivery or logistics experience 6 months minimum.

Responsibilities

• Loading, transporting, and delivering items to customers in a safe, timely manner.
• Completing deliveries as instructed through training to ensure all customers are satisfied.
• Providing excellent customer service, answering questions, and communicating complaints from clients to dispatch accurately.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe, clean driving record.
• Maintaining compliance as it relates to the delivery process outlined in training.
• Proper use of applications related to the delivery process. Professional appearance and conduct.
• Able to effectively communicate with diverse customers and create meaningful connections.
• Able to strike up a conversation with anyone and be a brand ambassador.

Skills

Valid Driver’s License

Personal insured vehicle

Smart Phone

Tech-Friendly

Weekend availability

Flexible hours 11am-9pm

Education

Provincial Cannabis Certification

Criminal Record Check

3-year Drivers Abstract

Job description

15 Micmac Blvd W #1, Lethbridge, AB T1K 7R1, Canada

Job Description

About Us:
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Delivery Driver is responsible for the safe, accurate, and timely delivery of orders from our retail locations to customers, ensuring compliance with company standards and a professional experience at the door. This role serves as a key brand ambassador in the final stage of the customer journey. When not on delivery, the role may support in-store operations during downtime or for break coverage including basic guest service, inventory, and store upkeep.

What Makes Someone Successful in This Role?

• You understand this is a structured shift role, not on-demand delivery work
• You take initiative and don’t need constant direction to stay on track
• You’re dependable, punctual, and consistent in your performance
• You’re comfortable switching between delivery and in-store support when needed
• You communicate clearly and work well as part of a team
• You represent the brand professionally in every interaction, whether in-store or on the road

Competencies and Requirements

• Personal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance is required during onboarding
• Valid Driver’s License -Full 'G' (ON) or Class 5 (BC, AB, SK, MB)
• Clean Driver’s Abstract and Clear Criminal Background Check
• A Smart Phone with a data plan and a car charger
• Tech-Friendly (We got some cool apps we need you to learn)
• Weekend availability
• Available Monday-Sunday between 11am-9pm

Essential Duties and Responsibilities

• Loading, transporting, and delivering items to customers in a safe, timely manner.
• Completing deliveries as instructed through training to ensure all customers are satisfied.
• Providing excellent customer service, answering questions, and communicating complaints from clients to dispatch accurately.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe, clean, driving record.
• Maintaining compliance as it relates to the delivery process outlined in training.
• Proper use of applications related to the delivery process.Professional appearance and conduct.
• Able to effectively communicate with diverse customers and create meaningful connections.
• Able to strike up a conversation with anyone and be a brand ambassador.

Why you’ll Love Working Here

• Earn and retain 100% of tips during delivery shifts as part of delivering exceptional guest experiences
• Opportunity to work with a best-in-class team
• Internal advancement opportunities
• Wellness program including access to mental health resources
• Access to internal learning & development programs
• Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

• Provincial Cannabis Certification
• 3-year Drivers Abstract
• Criminal Record Check
• 6 Month minimum delivery or logistics experience

#HP1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

15 Micmac Blvd W #1, Lethbridge, AB T1K 7R1, Canada