Delivery & Client Success Associate

Element Fleet Management; Mississauga; On-site; CAD 51,000 - 72,000; Full time

Job summary

A leading fleet management company is seeking an Associate Delivery to ensure outstanding service and drive revenue by managing vehicle deliveries. Candidates should possess 1-3 years of client-facing business experience and proficiency in tools like Salesforce and Microsoft Suite. The role offers a competitive salary range of $51,800-$71,200 annually, along with comprehensive health benefits and a culture of innovation.

Benefits

Comprehensive health benefits

Paid time-off programs

Qualifications

• 1–3 years business experience required, preferably with client or vendor interaction.
• Experience with Microsoft Suite including Word, Excel, PowerPoint and Outlook.
• Experience utilizing Salesforce preferred.

Responsibilities

• Call/email dealers on orders for delivery status and respond to client inquiries.
• Obtain and record status on vehicle delivery orders working in Salesforce.
• Resolve issues delaying invoice receipt or vehicle delivery.

Skills

Client service orientation

Critical decision-making

Data maintenance

Collaboration

Education

2–4 year College/University degree preferred

Tools

Microsoft Suite

Salesforce Service Cloud

Job description

A leading fleet management company is seeking an Associate Delivery to ensure outstanding service and drive revenue by managing vehicle deliveries. Candidates should possess 1-3 years of client-facing business experience and proficiency in tools like Salesforce and Microsoft Suite. The role offers a competitive salary range of $51,800-$71,200 annually, along with comprehensive health benefits and a culture of innovation.