Delivery and Takeout counter attendant

Boston Pizza International; British Columbia; On-site; CAD 19,000 - 28,000; Full time

Job summary

Boston Pizza in British Columbia is seeking an Evening Takeout and Delivery Counter Attendant to greet guests, take orders by phone and at the counter, and ensure orders are prepared accurately.

You will work until close (12am or 1am on weekdays) with an upbeat attitude, help guests with allergies, and coordinate with drivers to deliver a great Boston Pizza experience. A friendly team environment and opportunities for growth are highlighted.

Qualifications

• Strong menu knowledge required.
• Ability to work well with others in a fast-paced environment.
• Excellent time management and organizational skills.
• Commitment to guest service and satisfaction.

Responsibilities

• Take delivery and takeout orders over the phone and in person.
• Hand out correct orders to each customer and verify accuracy.
• Coordinate with delivery drivers to ensure correct orders and changes.
• Promote a fun and safe work environment and uphold brand standards.
• Ring in guests' allergies and accommodate requests within kitchen limitations.

Skills

Strong menu knowledge

Team player

Organizational skills

Time management

Guest service orientation

Job description

Takeout and Delivery Counter Attendant

The takeout counter attendants play the important role of being the first impression of the restaurant to our Guests over the phone and when they are picking up orders. With an upbeat attitude, they ensure that our guests orders are placed based on their needs and food preferences. They are responsible for taking all delivery and takeout orders and handing out the correct orders to each customer. They also coordinate with delivery drivers ensuring they take the correct orders and correct issues or changes with orders.

The delivery/takeout counter attendant is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture while taking extra care to ring in guests allergies and ensure guests can get what they want while keeping in line with our kitchens limitations.

This is an Evening Position Only, applicants must be able to work until close (12am or 1 am depending on the weekday)

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters

What does a successful Host/Greeter look like?

• STRONG MENU KNOWLEDGE
• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the 'Foundations of Hospitality', & Boston Pizza's Brand Standards
• Effectively communicates, sharing goals and challenges
• Maintains composure and thrives in a fast pace environment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Pay Range: undefined Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!