deli manager - food store

Sobeys; Dartmouth; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading grocery retailer is seeking a Deli Manager in Dartmouth, NS, responsible for managing the deli department, leading staff, ensuring excellent customer service, and meeting financial targets. Candidates should possess strong communication skills and a full knowledge of department operations. This permanent full-time role offers a competitive salary ranging from $20.00 to $77.00 per hour.

Qualifications

• Above average communication skills (oral and written).
• Full knowledge of department operations and skills.
• Proficient in use of Microsoft Office Suite.
• Full knowledge of total store operations and skills.
• Ability to work independently in a fast‑paced environment.

Responsibilities

• Create a coaching and development culture for all employees.
• Provide superior customer service and exceptional product knowledge.
• Ensure compliance with OH&S and food safety regulations.
• Maximise sales and margins while managing the department budget.
• Support employee engagement and participate in community events.
• Maintain a clean and safe working environment.

Skills

Communication skills

Microsoft Office Suite

Department operations knowledge

Ability to work independently

Job description

Job Details

The Deli Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health and Safety, and other programs and initiatives.

The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.

Key Responsibilities

• People Leadership: Create a coaching and development culture for all employees, demonstrate outstanding leadership, manage direct reports including selection, orientation, training, development, performance management, succession planning and compensation, communicate operational requirements/changes to department employees, manage store operations as required.
• Customer Offering: Create a shopping experience that engages customers, provide superior customer service, demonstrate exceptional product knowledge, order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards, execute winning conditions as required.
• Policy & Regulatory Adherence: Lead implementation of all corporate policies, initiatives, and SOPs, ensure compliance with OH&S, food safety, and other regulatory requirements, timely and accurate submission of relevant documentation.
• Financial Management: Ensure department achieves financial targets, maximise sales and margins, conduct sales forecasting, variance analysis, labour cost control, manage department budget.
• Personal/Professional Development: Attend training, remain abreast of local competitor activity, industry trends, make recommendations on pricing, promotions, product policies.
• Employee Engagement: Act as employer of choice, support employee engagement, initiate and participate in community and charitable events and activities.
• Other Duties: Coordinate maintenance of department equipment, provide feedback for continuous improvement, maintain a clean and safe working environment.

Required Qualifications

• Above average communication skills (oral and written).
• Full knowledge of department operations and skills.
• Proficient in use of Microsoft Office Suite.
• Full knowledge of total store operations and skills.
• Ability to work independently in a fast‑paced environment.

Location & Compensation

• Location: Dartmouth, NS
• Work location: On site
• Salary: $20.00 to $77.00 per hour
• Terms of employment: Permanent, Full time
• Start date: As soon as possible

Advertised Until

2025-11-25